Senior Director Clinical Supports Program

Summary:

The Safe Horizon Clinical Supports Program is made possible by a 3-year grant from the New York City Administration for Children’s Services. The primary function of the program is to provide the ACS Staten Island Field Office Child Protective Specialist (CPS) staff with expert clinical support in the areas of Mental Health, Intimate Partner Violence, and Substance Use. Specifically, the Safe Horizon Clinical Partners affiliated with program provide direct support to individuals, families, and the CPS Team in the form of training, family engagement, assessments of family strengths and needs, service planning, connection to community resources, and services to address safety and other risks. The Senior Director Clinical Supports provides strategic, clinical, and operational leadership for Safe Horizon’s partnership. This leadership role is responsible for ensuring high-quality, trauma-informed, and culturally responsive clinical support services. The Senior Director Clinical Supports will oversee program fidelity, staffing, and quality assurance in accordance with ACS contractual requirements and Safe Horizon’s mission to provide holistic, survivor-centered support to children and families.

Responsibilities:

Because the responsibilities and objectives of this position align with those of Safe Horizon’s child and family services cluster, the Senior Director Clinical Supports reports to the Vice President Child Advocacy and Mental Health Programs. This facilitates the Senior Director’s ability to coordinate and leverage decades of experience at Safe Horizon in mental health, Intimate Partner violence and substance use. The Senior Director will supervise and collaborate with the Training and Development Coordinator to achieve these goals. Serving the Staten Island community, the Senior Director will:

• Recruit, retain and deploy credentialed experienced Clinical Partners in the three priority areas
• Recruit, retain, supervise and deploy the Training Coordinator
• Share the ACS concern that Black and Hispanic families are overrepresented in the child welfare system and hold a race equity lens in training and support with Safe Horizon staff as well as CPS partners
• Working with multiple data systems
• Provide case-specific clinical advice to the CPS Team
• Directly screen and assess both risks and strengths of families
• Collaborate with CPS staff to develop family-centered, individualized service recommendations to address safety and other needs
• Facilitate the warmest of handoffs
• Lead data-driven quality assurance and performance improvement efforts
• Review service metrics, satisfaction surveys, and outcome data to identify trends and develop corrective action plans as needed.
• Oversee development of quarterly and annual reports
• Partner with the CPS Team to identify their training needs
• Develop and provide training related to mental health, interpersonal violence and substance use
• Develop and maintain linkages with providers on Staten Island that address the needs of families
• Track the provision of services by the Safe Horizon Partners
• Work with CPS to agree upon quality indicators for the Clinical Support Partnership
• Partner with Safe Horizon’s Research & Evaluation to track and evaluate the achievement of the program’s objectives
• Perform other duties as necessary

Qualifications:

Required

• An advanced degree (MSW, PhD, MPA or related field) required.
• An LCSW or other mental health license
• A minimum of 5 years of experience in mental health and/or substance use
• A minimum of 5 years of experience with direct service with survivors of interpersonal violence
• A minimum of 2 years of management experience
• Ability to provide high-level strategic leadership, expert consultation and management to a diverse, multi-disciplinary team including internal and external stakeholders
• Excellent interpersonal, team building, organizational and conflict-resolution skills
• Significant experience working with criminal justice and/or child protection and/or social service systems
• Knowledge of domestic violence and/or child abuse and/or child trauma with a strong commitment to Safe Horizon’s mission and strategic goals, including our anti-racism work

Desired:

• CASAC strongly preferred
• Large scale project management experience
• Expertise or an appreciation for acute, trauma-focused, evidence-informed practices working with children and families impacted by domestic violence and trauma
• Strong preference for bilingual individuals and candidates experienced working with diverse communities

Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including participating in the job application or interview process, please indicate this on your application questionnaire for next steps.

ADA/EEO/OSHA Statement:

Safe Horizon is committed to the principles of equal employment opportunity and compliance with all Federal, State, and Local laws concerning employment discrimination, harassment and retaliation including the Americans with Disabilities Act. Safe Horizon ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, sexual and other reproductive health decisions, religion, marital status, national origin or ancestry, citizenship, lawful immigrant status, physical, mental, and medical disability, veteran status, or liability for service in the United States Armed Forces. We are dedicated to providing an inclusive and welcoming environment for all members of our staff and clients.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information:

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Hiring Pay Range: $80,000 - $90,000

Full-time Hours: 35 Hours per week

Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center