Engagement & Operations Associate

Engagement & Operations Associate

Status: Full-time, Non-exempt

Reports to: Executive Director

Location: Simsbury, CT (Hybrid flexibility optional)

About Us

Simsbury Meadows Performing Arts Center (SMPAC) is a vibrant nonprofit presenting live music, cultural programming, and community events in the heart of the Farmington Valley. We are passionate about creating memorable experiences through the arts and building community through performance.

Position Overview

The Engagement and Operations Associate plays a key support role across marketing, operations, and office administration. This is an excellent opportunity for a creative, organized, and detail-oriented professional to gain hands-on experience in all aspects of nonprofit arts management. Working closely with the Executive Director and Director of Operations, this position helps keep the organization running smoothly and growing its audience and impact.

Key Responsibilities

Marketing & Communications

• Assist with creating and scheduling engaging content across social media platforms, email newsletters, and the SMPAC website.
• Help design and distribute marketing materials including flyers, signage, and press releases.
• Track and report on audience engagement metrics and marketing campaign performance.
• Support sponsor recognition and partner promotions before, during, and after events.

Operations & Event Support

• Assist with event logistics including ticketing, signage, and day-of-show support.
• Manage event supplies and coordinate vendor deliveries as needed.
• Support the Director of Operations with seasonal prep, rental inquiries, and scheduling.
• Oversee facility messaging and displays ensuring updated and accurate content including posters, flyers, signage, etc.
• Assists with annual site opening/setup and end of season site breakdown/closing
• Be on-hand at all events to help make sure that they run smoothly this includes, but not limited: providing rider needs for artists, setting up and breaking down events, working with security to make sure attendees are safe, welcoming vendors and overseeing the pub on event day.

Administrative & Office Support

• Answer phones, monitor general email inboxes, and respond to basic inquiries.
• Assist with general office operations including ordering supplies, as directed.
• Assist with board meeting prep, including materials and logistics.
• Support basic bookkeeping tasks (expense tracking, invoicing, deposits) as directed.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Positive and upbeat attitude
• Must be a team player
• Proficiency in Microsoft Office and familiarity with social media platforms.
• Graphic design, website editing, or email marketing experience are a plus (Canva, Mailchimp, Google Platform etc.).
• Comfortable working both independently and collaboratively in a small team environment.
• Passion for the performing arts and community engagement.
• High school diploma or equivalent, college degree preferred

Working Conditions and Physical Tasks

• Ability to to stand and walk for long period of time
• Evening or weekend availability required
• Ability to lift or move up to 40lbs
• Outdoor event will expose this position to extremes in temperature and inclement weather
• Some local travel is necessary, must have a valid driver’s license and access to own insured vehicle required.

Compensation & Benefits

Simsbury Meadows Performing Arts Center offers an excellent benefit package including health insurance and generous paid vacation, sick, personal days. Flexible work schedule, some remote work possible. The salary range for this position is from $40,000 to $50,000.

Diversity and Inclusion

Simsbury Performing Arts Center (SMPAC) is committed to creating a diverse, equitable and inclusive environment in its board, staff, vendor relationships and entertainment offerings. We are dedicated to creating a diverse and inclusive culture where everyone feels welcomed, valued and included, onstage and off. We believe we are stronger as an organization when we embrace the unique attributes, characteristics, abilities, and perspectives of all individuals. SMPAC does not discriminate or permit discrimination in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability, or learning disability), genetic information, or any other basis prohibited by Connecticut state and/or federal nondiscrimination laws.

Simsbury Meadows Performing Arts Center offers an excellent benefit package including health insurance and generous paid vacation, sick, personal days. Flexible work schedule, some remote work possible. The salary range for this position is from $40,000 to $50,000.