Major Donor Operations & Stewardship Manager

Major Donor Operations & Stewardship Manager

About CASPR

CASPR (caspr.org) is a nonprofit organization dedicated to reducing the global burden of addiction through scalable science-based interventions. We are passionate about advancing evidence-based practices, running research and clinical studies, and shaping policy to find a cure for substance use disorders. Our advisory board includes some of the most well known international experts in the field. Our work was recently featured in STAT, the New York Times, and the Washington Post.

About this role:

The Major Donor Operations & Stewardship Manager will play a critical role in strengthening and growing CASPR’s major donor fundraising. This role will partner with CASPR leadership on major donor meetings, and own the systems, preparation, and follow-through that turn funding conversations into durable relationships and funded commitments. This person will manage the donor pipeline, prepare high-quality meeting briefings and materials, capture meeting notes and decisions, and draft thoughtful follow-ups with strong emotional intelligence and excellent communication.

What you’ll do:

• Manage the major donor pipeline: maintain a clear, up-to-date pipeline of current and prospective donors/funders, including stages, touchpoints, deadlines, next steps, and relationship context.
• Drive meeting preparation: create concise meeting briefs (background, history, goals, tailored “ask” strategy, likely questions, recommended next steps) and ensure leaders have the right materials in advance.
• Capture and translate meeting outcomes: take high-quality meeting notes, track decisions, and convert them into clear action items and timelines.
• Draft donor follow-up and stewardship communications: draft warm, donor-appropriate follow-up emails, updates, and next-step memos; coordinate internal inputs as needed.
• Build and organize donor-facing materials: assemble and maintain core fundraising collateral (one-pagers, decks, impact summaries, FAQs) and keep materials current and easy to use.
• Coordinate events (partner with our EA) for current and prospective funders: plan and manage cultivation/stewardship events and fundraising events end-to-end (guest lists, invitations, logistics, run of show, materials, and post-event follow-up).
• Manage the annual report: coordinate timelines, content collection, drafting/editing, reviews, and production support to deliver an annual report that strengthens donor confidence and connection.
• Improve development systems and processes: help select, maintain, and optimize a CRM/workflow so fundraising is consistent, trackable, and scalable.
• Partner closely with leadership: keep the executive team informed, prepared, and unblocked—surfacing risks early and proposing solutions.

What you’ll need:

• Ability to move and adapt quickly in a small, rapidly growing organization.
• 3+ years of experience in development operations, donor relations, major gifts support, fundraising operations, or a similar role (level flexible for the right candidate).
• Strong project management skills with exceptional attention to detail and follow-through.
• Excellent written communication—able to draft polished, warm, and donor-appropriate follow-ups and materials.
• High emotional intelligence, discretion, and good judgment; comfortable working with sensitive relationship dynamics and senior stakeholders.
• Experience managing a pipeline/CRM and using modern tools to support efficient workflows.
• Ability to manage multiple priorities and work independently.
• Proactive, problem-solving attitude.
• Strong personal commitment to CASPR’s mission.
• Ideally, experience supporting fundraising events and/or donor stewardship programs.

To Apply

Please submit a resume and cover email detailing your experience and passion for CASPR’s mission to holden@caspr.org.

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