Community Outreach Team Member, Homebase (Brownsville) (Bilingual English/Spanish)

Purpose of Position: The Outreach Team Member will be representing RiseBoro in the community and interacting with prospective clients, service providers, funding agencies, and community stakeholders.

Schedule: Monday – Friday, 9 am to 5 pm

Salary: $21-$25/hr

Roles, Responsibilities and Essential Duties:

• Conduct outreach activities to promote awareness of the HomeBase Program
• Participate in outreach strategic sessions for the HomeBase Program
• Identify, develop, and implement outreach activities for HomeBase and other Empowerment Division programs
• Develop educational materials such as flyers, fact sheets, brochures, posters, etc., on programs/policies that address the needs of those at risk of homelessness
• Initiate and maintain relationships with community organizations, establishing linkage agreements and/or referral process to the HomeBase program and other Empowerment Division programs
• Develop and facilitate presentations regarding topics that impact long-term housing stability, including knowledge/enforcement of tenants rights/housing law; managing landlord/tenant relations; applying to/recertification of CityFHEPS, NYCHA, Section 8, SCRIE/DRIE and New Emergency Assistance programs; employment search/retention; and financial management/budgeting
• Set up interviews for client at his or her local Human Resources Administration (HRA)
• Identify, attend and promote HomeBase and other Empowerment Division services at community meetings, such as tenant association, parent-teacher association, and community board meetings
• Maintain a flexible schedule, including occasional weekend, early morning and evening hours
• Collaborate with other Empowerment Division programs as needed
• Other duties as assigned by Assistant Director and Director of Outreach and Special Projects

Required Skills/Qualifications:

• High School Diploma or High School Equivalent (HSE/GED) required
• Bilingual English/Spanish speaker required
• Critical thinking and sound judgment required

Skills, Knowledge & Abilities:

• At least 3 years' work experience and proven commitment to social services delivery
• At least 1 year of experience working in a housing-related program
• Excellent organizational and written/verbal communication skills
• Knowledge of New York public benefits, subsidies, and other assistance programs
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint) desired
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
• Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g., people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

Employee Benefits:

• Medical, Dental, Vision
• FSA after 60 days
• Commuter Benefits after 30 days
• 403B eligible after 30 days
• 13 Agency Holidays off
• 15 Vacation Days year 1

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Employment Opportunity (EEO)/Affirmative Action Policy

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

Employee Benefits:

• Medical, Dental, Vision
• FSA after 60 days
• Commuter Benefits after 30 days
• 403B eligible after 30 days
• 13 Agency Holidays off
• 15 Vacation Days year 1

• Bilingual English/Spanish speaker required