Operations Coordinator

Dance/NYC seeks a full-time Operations Coordinator who will support the delivery of Dance/NYC’s operational, fiscal, and human resources systems. Reporting to the Director of Programming and Operations, this role is responsible for coordinating, maintaining, and improving operational workflows, ensuring follow-through on deadlines, documentation, compliance, and serving as a key point of coordination across teams.

This role requires someone who is detail-oriented, systems-minded, and comfortable managing multiple workflows with guidance and oversight.

Status: Full-Time 40 hours/week, At-Will, Non-Exempt

Commence Date: ASAP

Reports to: Director of Programming and Operations

Supervises: Interns, Volunteers

Coordinates with: Staff and Independent Contractors

Compensation: $28 per hour, budgeted at an annual salary of 59K plus benefits*

*Dance/NYC offers the highest available compensation our budget can afford as an alternative to negotiation, which can introduce bias and reflect an individual’s positional power or negotiation skills rather than their job qualifications.

Application link: https://dancenyc.submittable.com/submit/349055/operations-coordinator-2026

Applications will close on Friday, March 6, 2026, however, priority consideration will be given to applicants who apply within the first two weeks by Monday, March 2, 2026.

Hiring Process Timeline link: https://www.dance.nyc/about/jobopportunities

Location

Dance/NYC is operating in a hybrid model with remote and in-person work. Because Dance/NYC only serves the five boroughs of New York City and surrounding counties of Bergen, Hudson in New Jersey State, and Rockland, Westchester, Nassau and Suffolk counties in New York State; and the City of Yonkers, Dance/NYC is only recruiting cultural workers who are based in this geographic area and able to commute to Dance/NYC’s offices and events regularly.

HYBRID WORK

Dance/NYC uses a hybrid work model that currently operates more remotely and relies on employee autonomy and accountability to function well. The setup detailed below balances flexibility in remote work while prioritizing in-person interactions and human connection to cultivate community and teamwork:

• We meet in person twice a month; dates are selected in advance and shared with staff.
• We hold quarterly staff outings to allow for additional in-person connection.
• In-person days are a priority, as they ensure meaningful face-to-face time, strengthen relationships, and build a sense of team cohesion.
• Weekly staff meetings, whether by Zoom or in person, are a priority, as they are the only full-team meeting on our regular schedule.

While Dance/NYC operates as a primarily remote organization, all employees are required to maintain permanent residence within Dance/NYC’s defined service area. Employees must also be available to commute regularly for in-person meetings, co-working sessions, events, or other organizational activities, as needed. Occasional evening and weekend work may be required and is compensated through flexible scheduling and/or PTO in accordance with organizational policy.

Qualifications

Below are core competencies for every position at Dance/NYC that guide how we engage in our work. Role-specific qualifications are also listed.

Getting Results - Works effectively, individually and in groups, taking initiative and responsibility to produce deliverables by established due dates

Problem-Solving and Decision Making - identifies issues and solutions as appropriate

Planning and Development organizes workload appropriately within a realistic timeline by anticipating needed resources, prioritizing responsibilities, and devising back-up plans when circumstances require adaptability

Occupational/Technical Knowledge - Applies a combination of job-specific technical skills and well-versed knowledge of the NYC dance community to their work

Leadership - Leads the efforts of others in the organization by fostering teamwork

Interpersonal Skills and Relationships - Fosters healthy relationships with colleagues and external contacts in order to achieve goodwill, conduct negotiations, and render services. Manages interpersonal conflict effectively as needed.

Communication - Communicates effectively and openly, keeping relevant stakeholders informed on work progress or problems, and soliciting and incorporating feedback on their work. Has excellent writing, copy editing, verbal communication, and presentation skills

Self-Management Skills - Demonstrates self-discipline, emotional intelligence, resiliency, adaptability, and self-confidence in dealing with difficult situations and accountability.

Justice, Equity, and Inclusion - Is aware of and regularly tends to the impact of their social identities and actions within their role and in relationship with colleagues and stakeholders.

Role-Specific Skills

• Proficient in Neon, Google Suite, Excel, and technological applications;
• Methodical and detail-oriented, with excellent planning and time management skills, and the ability to advance multiple projects simultaneously while meeting deadlines;
• Versed in the arts and culture landscape and will have a commitment to justice, equity, and inclusion

Essential Function, Duties and Responsibilities

Office Operations & General Administration (45%)

• Coordinate day-to-day operational workflows to ensure organizational systems function smoothly
• Maintain and update operational documentation, files, and records (digital and physical)
• Manage files on Google Drive
• Track and support internal and external deadlines; flag risks or bottlenecks to the Director of Programming and Operations
• Provide logistical coordination for internal meetings and events (scheduling, agenda, materials, notes, follow-up)
• Maintain action-item notes, while ensuring follow-through across departments
• Collaborate cross-departmentally on fundraising projects and organizational priorities
• Monitor correspondence from shared inboxes (such as humanresources@dance.nyc, operations@dance.nyc, and inactive staff inboxes)
• Serve as liaison with building management and vendors for facilities, office needs, and office technology logistics
• Support inventory management and storage systems
• Coordinate with Development and Operations, including CRM/database entry, record keeping, and gift processing.
• Provide additional administrative support to the Executive Director and the Director of Programming and Operations for current and/or new internal programs and initiatives as needed.

Human Resources (30%)

• Coordinate HR administrative processes in alignment with the Employee Handbook and organizational policies
• Support onboarding and offboarding logistics for staff, interns, and contractors
• Track and coordinate timelines for performance evaluations, evaluation check-ins, and annual reviews
• Maintain HR records and documentation in coordination with the Director of Programming and Operations
• Support staff wellness and professional development initiatives, including research and logistics
• Assist with vendor and contractor contract tracking, drafting, and compliance.

Fiscal Coordination & Administrative Compliance (20%)

• Support bookkeeping processes, including expense tracking, receipt reconciliation, and file organization
• Maintain consistent naming conventions and documentation practices for financial records
• Assist in compiling materials for the annual audit and other compliance needs
• Coordinate preparation and distribution of Board and governance materials (packets, minutes, schedules)
• Support fundraising and development administration as needed in coordination with relevant staff
• Generate invoices for individual, board, and corporate income; ensure timely receipt of funds.
• Coordinate solicitation timelines for semi-annual appeals, renewed giving, and fundraising.
• Ensure timely processing and tracking of invoices, payments, and contracts, escalating issues as needed.

Justice, Equity, and Inclusion (5%)

Prioritize ongoing learning on justice, equity, and inclusion:

• Regularly engage in learning focused on Justice, Equity, and Inclusion (including but not limited to racism, xenophobia, and ableism);
• Apply learning(s) on Justice, Equity, and Inclusion within the role and in the management of projects and/or staff/collaborators;
• Uphold Dance/NYC’s values and practices in every aspect of work execution.

Dance/NYC is an equal opportunity employer

Employment is offered without regard to race, color, sex, age, height, weight, disability, religion, national origin, marital status, sexual orientation, ancestry, political belief or activity, or status as a veteran. The policy applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. It is the policy of Dance/NYC to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA). Dance/NYC does not discriminate against any qualified Employees or job applicants with respect to any terms, privileges, or conditions of employment because of a person’s physical or mental disability. Dance/NYC makes reasonable accommodation wherever necessary for all Employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require significant difficulty or expense.