Community Programs Manager

Position Overview

The Community Programs Manager plays a core role in ensuring Theatre Off Jackson’s (TOJ) performance spaces are vibrant, accessible, and well-coordinated hubs for community engagement and artistic production. This full-time position oversees all space scheduling, rental and program operations, and community partnerships across both the Upstairs Main Hall and Downstairs Theater. The role balances earned-revenue generation with mission-centered programming, supporting artists, community organizations, and partners through equitable access, thoughtful coordination, and collaborative relationship-building.

This role is non-exempt and is eligible for overtime.

Position Details

Reports to: Executive Director

Status: Full-time, non-exempt (40 hours/week; evenings/weekends as needed)

Compensation: $32.00–$36.00 per hour (equivalent to $65,000–$75,000 annually), overtime-eligible

Location: Onsite at 409 7th Avenue S, Seattle, WA, with occasional remote flexibility

Posting Timeline: Applications accepted through Thursday, January 8, 2026.

Application Process: To apply, email a cover letter and resume to jobs@theatreoffjackson.org with the subject line "Community Programs Manager Applicant." Please use it to tell us about your interest in working with TOJ, relevant experience related to the role, as well as any history with arts and culture organizations, or other community-building experiences that make you interested in this role.

The Candidate: You genuinely enjoy being around people and feel ignited by helping artists, community members, community organizations, and corporate clients realize their event vision in our vast space. You feel as comfortable welcoming people into a space as you do on a spreadsheet or CRM system. You take ownership in your work and lead with solutions. You have a high emotional intelligence and are proactive about process improvements. You enjoy variety in your work and can be a flex utility player. You find satisfaction in bringing community together and enjoy creative problem solving.

Key Responsibilities

Responsibilities are organized by functional area for clarity and reduction of overlap.

Space Usage & Scheduling Coordination (40%)

• Serve as the central scheduler for all activities occurring in TOJ spaces: rentals, rehearsals, workshops, productions, and internal programs.
• Maintain TOJ’s organizational calendar and ensure timely communication with staff.
• Oversee contracting, deposits, insurance documentation, and compliance requirements.
• Coordinate with Production Coordinator and Operations Director on staffing, equipment prep, safety, and day-of support.
• Provide on-site event management and basic A/V setup.
• Track and issue building keys and manage subtenant access.
• Conduct event closeout, feedback collection, and improvements.

Sales, Booking & Revenue Support (25%)

• Build TOJ’s rental pipeline through community outreach, online listings, and networking.
• Lead inquiry management, client tours, pricing discussions, and onboarding.
• Maintain accurate tracking of bookings, revenue, and contracts via Google Suite and QuickBooks.
• Research and implement improved event management/CRM systems.
• Partner with Executive Director to diversify earned revenue.
• Maintain accurate documentation: schedules, contracts, insurance files, invoices, reports.
• Work with the bookkeeper on timely payments, deposits, and financial accuracy.
• Track rental metrics and prepare reports for leadership teams and funders.
• Document internal processes and recommend improvements.
• Other duties as assigned.

Program Management – Co-Production & Resident Company Programs (20%)

• Manage the full RFP cycle for Co-Production Programs, including outreach, applicant communications, review coordination, and onboarding.
• Support selected artists through scheduling, contracting, and production planning.
• Oversee the Resident Company Program: organize gatherings, foster peer learning, support communications, and coordinate cross-marketing.

Client, Artist & Community Partner Relations (10%)

• Cultivate relationships with arts organizations, cultural groups, nonprofits, and corporate partners.
• Provide consistent and high-quality customer service.
• Troubleshoot challenges and serve as a liaison during booking and production processes.
• Recruit, train, and coordinate volunteers as needed.
• Serve as an external ambassador for TOJ.

Facility & Operations Support (5%)

• Provide backup on-site coordination for vendor visits, deliveries, and inspections.
• Support the Operations Director in monitoring safety/security systems.
• Maintain cleanliness and upkeep of building exterior and shared areas.
• Identify emerging repair and maintenance needs.
• Assist Front of House Bar staff and cleaning staff as needed.

Qualifications & Attributes

• 4+ years in event management, venue operations, community arts, or related areas.
• Strong organizational and scheduling skills; comfort managing complex logistics.
• Excellent communication skills with diverse communities.
• Willingness to work evenings/weekends as required.
• Experience with Google Suite, Microsoft Office, and spreadsheets; CRM/scheduling systems preferred.
• Familiarity with basic A/V, lighting, or production—or ability to learn.
• High emotional intelligence, solution-oriented mindset, and collaborative approach.
• Commitment to cultural equity and TOJ’s mission.

Physical & Mental Requirements

• Ability to lift up to 50 lbs (chairs, small equipment, event supplies).
• Ability to climb stairs between the two floors of the facility.
• Ability to stand for extended periods during events.
• Capacity to work in environments with varying noise levels.
• Ability to multitask, manage deadlines, and handle evolving priorities.
• Reasonable accommodations may be made to support individuals with disabilities.

Compensation & Benefits

• Hourly wage equivalent to $65,000–$75,000 annually (overtime-eligible)
• Retirement employer match
• Accrued PTO
• Four (4) performance passes per month

About Theatre Off Jackson (TOJ)

For 20 years, TOJ has served as a vital home for Seattle’s diverse arts community by offering affordable and mission-driven performance spaces. We support local artists—from emerging to established—by providing accessible venues, production support, and opportunities for community collaboration. TOJ is committed to equity, representation, and honoring the cultural legacy of the Chinatown-International District.

TOJ is an equal opportunity employer and does not discriminate based on race, ethnicity, color, ancestry, national origin, gender identity or expression, sexual orientation, age, disability, religion, or any protected status.

• Hourly wage equivalent to $65,000–$75,000 annually (overtime-eligible)
• Retirement employer match
• Accrued PTO
• Four (4) performance passes per month

English - fluent