Special Project On-line Community Manager – Medicaid Access Strategy Hub

Position: Special Project On-line Community Manager – Medicaid Access Strategy Hub

Reports to: Managing Director, Federal Advocacy

Status: Full-time Exempt (limited to 24 months)

Start Date: Immediate

Location: As-needed in person: In-person presence near NHeLP’s DC office is required as needed for ongoing duties.

THE ORGANIZATION

The National Health Law Program (NHeLP) protects and advances the health rights of low-income and underserved individuals. NHeLP engages in national, state, and local advocacy efforts, including analyses of federal and state laws, policy advocacy, litigation, continuing legal

education, and individual technical support. We work with lawyers and advocates, community-

based entities, federal and state policymakers, health care providers, and clients.

NHeLP is committed to health equity—ensuring that everyone has access to the resources they

need to be healthy—and to cultivating an internal environment that empowers an exceptional

and diverse staff. For more information, see our Equity Stance.

THE TEAM

The Special Project On-line Community Manager will be part of a team operating NHeLP’s Medicaid Access Strategy Hub (the “Hub”). This is a project-based, 24-month position. The Community Manager will primarily work with the staff of that project but will also interact with members of NHeLP’s Federal Advocacy Strategy Area and the entire organization. In addition to the specific duties described below, the Community Manager will be invited and encouraged to participate in other departmental and organizational opportunities and initiatives. That work would be considered part of and not in addition to the person’s job responsibilities.

THE POSITION

NHeLP is seeking a full-time Community Manager for a two-year term. The Community Manager will help develop and operate NHeLP’s Medicaid Access Strategy Hub. The Hub provides an on-line community forum for individuals engaging in advocacy, monitoring and implementation of the so-called “One Big Beautiful Bill Act” (OBBBA) to mitigate its harmful impact and ensure as many individuals as possible retain their Medicaid or other health program enrollment. The position will involve a broad range of community engagement. The Community Manager will ensure the smooth operation of the Hub, recruiting members to join, developing community engagement campaigns, and supporting the policy staff on this project. The ideal candidate will have experience working with online communities and within underserved communities and will demonstrate an understanding of the issues that impact people with low income, BIPOC, LGBTQ+ individuals, people with disabilities, and other underserved populations.

RESPONSIBILITIES

Monitoring the Hub (60%)

• Monitor operation of the Hub to ensure active engagement of its members and ease of use;
• Provide technical support to site users including registration and use of the site;
• Create new webpages, topics, and conversations on the Hub as needed;
• Work with project staff to review information from the on-line community, identify patterns of concerns and offer suggestions, as appropriate, on how to alleviate the issues.
• Provide layout and dissemination of weekly newsletters;
• Assist in development of publications for the Hub; and
• Aggregate and analyze information to assimilate information, monitor community engagement and identify methods of ensuring members’ participation..

Partner with other advocacy organizations (30%)

• Conduct outreach to state organizations and partners to encourage enrollment and participation in the Hub;
• Support Hub staff in their development and maintenance of relationships with national and state advocacy organizations that participate in the Hub; and
• Assist in development of trainings and presentations.

Administrative and other responsibilities (10%)

• Assist in writing grant reports on work and document timekeeping;
• Participate in internal meetings and working groups; and
• Collaborate with development, communication, and operations teams to accomplish the Hub’s goals.

QUALIFICATIONS:

• B.A. from an accredited college or university;
• 3-5 years’ experience in health policy or low-income advocacy;
• Experience in community or coalition building;
• Strong communication skills;
• Ability to think creatively, and to work both independently and as part of a team;
• Commitment to NHeLP’s mission and values.

MUST-HAVE SKILLS & EXPERIENCE

• Knowledge of community building/engagement;
• Strong interpersonal and communication skills;
• Possess a high level of independence and initiative, good judgment, excellent speaking and writing skills, the ability to produce the highest caliber work, creativity, and an ability to model working with others towards common goals;
• Ability to think creatively, and to work both independently and as part of a team;
• Demonstrated understanding of the role that racialinequity plays in our societyand in movement- building, and have an ability to effectively manage across difference; and
• Commitment to NHeLP’s mission and values.

NICE-TO-HAVE SKILLS & EXPERIENCE

• Direct service experience;
• Ability to design email layouts and manage contact lists in Constant Contact, including adding new subscribers and maintaining distribution lists;
• Federal legislative or health care agency (HHS, CMS, etc.) experience;
• Ability to consistently integrate a deep understanding of key racial equity concepts into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.

COMPENSATION

Compensation is competitive with other public interest organizations and commensurate with experience. The salary for a candidate with the minimum requirement of 3 years of experience is $71,502.00. Generous benefits are available, including employer-paid medical, dental, life, and disability insurance, pre-tax savings plans, and a retirement savings opportunity. NHeLP also offers generous paid time off, including holidays, sick time, family and medical leave for eligible employees, 150 hours (20 days) of vacation per year, and more.

LOCATION

All NHeLP offices are largely remote, subject to job requirements and team-based determination of meeting needs. This position is largely remote but may require in-person attendance at meetings in Washington D.C. with NHeLP teams, external partners, at coalition meetings, and possibly with members of the federal administration or their staff. Some travel outside of Washington, D.C. will be required. There is also an expectation that all NHeLP staff will gather in-person at least once and possibly twice a year.

HOW TO APPLY:

Qualified applicants should submit an application with a cover letter, writing sample, and resume on our careers page.

No phone calls please, except for reasonable accommodation requests. If a reasonable accommodation is needed to participate in the job application or interview process, please contact us at: jobs@healthlaw.org or at 202-289-7661.

Deadline: Applications will be accepted until December 31, 2025, or until 200 applications have been received, whichever comes first. Applications are reviewed on a rolling basis.

NHeLP advocates to advance the health rights of many populations that have traditionally lacked legal protection, such as women, people of color, LGBTQI+ individuals, people with disabilities, and people with limited English proficiency. To promote social justice and best achieve our mission, NHeLP is committed to creating a diverse, equitable, and inclusive workplace in which differences are acknowledged and valued. We make our employment decisions based on merit. We comply with all applicable federal, state, and local employment laws, and we do not discriminate based on race, gender, gender identity, sexual orientation, or any other characteristic protected by applicable law.

For more information, please visit: www.healthlaw.org.

Compensation is competitive with other public interest organizations and commensurate with experience. The salary for a candidate with the minimum requirement of 3 years of experience is $71,502.00. Generous benefits are available, including employer-paid medical, dental, life, and disability insurance, pre-tax savings plans, and a retirement savings opportunity. NHeLP also offers generous paid time off, including holidays, sick time, family and medical leave for eligible employees, 150 hours (20 days) of vacation per year, and more.