Individual Giving Officer

Job Title: Individual Giving Officer

Department: Development

Reports to: Senior Director of Development

FLSA Status/Hours: Exempt

Salary Range: $80,000-90,000

Work Schedule: Hybrid (Minimum two days per week onsite in South Los Angeles; additional in-person presence for events and donor meetings as needed)

A Place Called Home (APCH) is a high-impact youth development organization in South Central Los Angeles dedicated to expanding opportunity for young people. Through academic enrichment, mental health services, arts, college and career readiness, and wellness programming, we provide comprehensive, structured pathways that equip youth with the tools to succeed.

Grounded in our HEART values—Honesty, Empathy, Agency, Respect, and Transparency—we help members build confidence, resilience, and the skills to thrive. We envision a world where a young person’s zip code does not determine their future, and where every member has the opportunity to pursue meaning, purpose, and success in life.

SUMMARY

Reporting to the Senior Director of Development, the Individual Giving Officer manages a portfolio of 100–125 donors and prospects, cultivates and solicits gifts of $2,000 and above, leads research into prospective donors, and helps grow APCH’s individual giving program through strategic donor engagement and stewardship.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the process of researching potential new donors to provide both the Chief Development Officer and the Senior Director of Development with Major Gifts Prospects, the Annual Fund Manager with monthly donor prospects, and new mid-level donor prospects for their own portfolio;
• Manage a personal portfolio of 100-125 assigned prospects and donors through the formulation and implementation of donor engagement plans and effective strategies leading to new and sustained gifts;
• Help assigned donors to realize and fulfill their passion and interest in APCH, and be moved to retain and/or upgrade their annual support;
• Carry out consistent and personalized donor outreach to assigned donors, ensuring that our supporters receive relevant updates, event invitations, volunteer opportunities, and other meaningful engagement opportunities;
• Attend donor meetings, lead donor tours of the agency, and arrange donor meetings for senior leadership; prepare donor briefings and profiles as required;
• Develop cogent and compelling fundraising proposals and supporting documents, including gift agreements as needed to solicit and close donations. Produce personalized letters and messages to thank and engage donors, and ensure that donors receive excellent customer service and stewardship;
• Plan and produce occasional donor salons and recognition events in partnership with the Development team and key board members/stakeholders;
• Support the Development team in building a consistent mid-level and major donor prospect pipeline through regular screening and qualification processes. Utilize APCH’s existing base of individual support to develop a pipeline that moves annual fund donors toward becoming recurring and/or major gift donors;
• Monitor donor retention benchmarks and work to develop and implement strategies to re-engage lapsed donors through tailored outreach efforts;
• Maintain in-depth knowledge of APCH priorities and programs. Build and maintain strong working relationships with key staff across Programs, Operations, and Evaluation to understand program needs and opportunities, scout potential donor stewardship and cultivation opportunities, and develop fluency with the agency’s story and substantiating data;
• Attend and support APCH fundraising and community events (some evenings and weekend work will be required), and serve as a key ambassador for the agency; and
• Perform other duties as assigned.

Qualifications

• 3-5 years of experience stewarding donor relationships at an equivalent sized non-profit organization
• Experience creating proposals and soliciting gifts from philanthropic individuals and organizations
• Proven track record of creating, cultivating, and closing five-figure gifts and up from individuals
• Exceptional knowledge of wealth screening tools (Kindsight/iWave, LexusNexus, etc.) with the ability to run screenings on both individual and portfolios
• Experience with Salesforce or other CRMs
• Valid Drivers License and reliable transportation - some local travel required for offsite meetings with supporters and events

Preferred Skills

• Proficiency in Google Suite and Microsoft Office
• Strong time management and project management skills
• Polished communication skills
• A customer service mindset
• Detailed oriented with the ability to multitask
• High personal and professional standards; high energy self-starter who will focus on achieving excellence of service and performance in the five core values of HEART identified by the agency:
• Honesty: Fosters trust and transparency within the team, encouraging open communication and genuine feedback
• Empathy: Involves understanding and valuing the perspectives and feelings of others, promoting a supportive work environment
• Agency: Empowers individuals to take initiative and make decisions, enhancing ownership and accountability among staff
• Respect: Acknowledges the dignity and contributions of every team member, fostering collaboration and positive relationships
• Transparency: involves being open and clear in our actions and decisions. It fosters trust and accountability, ensuring that everyone is informed and can participate fully in the community.

Physical and Mental Demands

• Able to work in a dynamic and high energy environment typical of a youth center
• Walking, standing required on daily basis
• Sitting and use of hands/vision for computer work for extended periods of time
• Lift up to 25 pounds occasionally
• Able to communicate and convey accurate information

Additional Information

• Strong commitment to personal and team excellence, innovation and constant growth and improvement
• Ability to think strategically and creatively, as well as to innovate, implement and follow-through
• Deep appreciation for and personal interest in the APCH mission and community
• Ability to work under pressure, with grace, diplomacy and joy
• Ability to be a compelling advocate and ambassador for A Place Called Home

A Place Called Home provides equal opportunities to all employees and independent contractors without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity, sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship, national origin, age, physical and/or mental disability, or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Please let us know if you are an APCH Alumni/ae

Background screening required

A Place Called Home participates in E-Verify

HMO & PPO Medical and Dental Plans with APCH covering the majority of the group costs

50K Basic & Accidental Life Insurance-no cost to the employee

FSA, DFSA and Supplemental Insurance

401K Retirement Plan with employer match

Generous Time-off: Paid winter break, 13 holidays, 2 weeks+ vacation, 88 hours for sick days per fiscal

year

Employee Assistance program

Complimentary Staff Lunch