Human Resources Generalist - The Faison Center

The Opportunity: We are seeking an HR Generalist for our client, the Faison Center. Located in Richmond, Virginia, the Faison Center is a non-profit educational and treatment center providing autism services to individuals and families impacted by autism.

Position Overview

The Human Resources Generalist supports and facilitates HR operations across all Faison Center locations, with a specialized focus on managing and coordinating the Workers' Compensation process and workplace injury investigations. The Human Resources Generalist shall report to the Payroll and Compliance Officer. The position is full-time, exempt (FTE 1).

This role works closely with the Workers' Compensation carrier, medical providers, supervisors, and employees to ensure consistent follow-up and safe, compliant return-to-work practices, thereby minimizing organizational risk and reducing MOD rates. The HR Generalist monitors restrictions, coordinates all light-duty assignments, supports employee safety initiatives, and ensures that all injuries and illnesses are thoroughly documented and filed appropriately.

Additionally, this role performs general HR operational functions, including but not limited to providing compliance support, maintaining employee records, coordinating background checks across all required agencies, ensuring the accuracy of HRIS data, supporting onboarding, and assisting with employee relations processes. The HR Generalist plays a key role in delivering consistent HR service, promoting compliance, and supporting staff and leadership across the organization while modeling Faison's TEAM values-Together, Excellence, Accountability, and Mission-driven.

Essential Functions

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, licensure, and safety requirements.
• Assists in recruiting, interviewing, and facilitating the hiring of qualified applicants; collaborates with hiring managers to understand required competencies.
• Conducts or coordinates background checks and employment eligibility verifications across all required agencies and ensures accurate record-keeping.
• Participates in new hire orientation and assists with employee recognition and engagement programs.
• Supports HR programs, including compensation, disciplinary procedures, investigations, performance management, employee relations, morale, and safety initiatives.
• Attends and participates in disciplinary meetings, terminations, and internal investigations as requested.
• Maintains compliance with federal, state, and local employment laws and reviews HR policies and procedures to ensure alignment with legal requirements.
• Maintains knowledge of HR best practices, regulatory changes, and emerging HR technologies.
• Performs other duties as assigned.

Workers' Compensation

• Serves as the primary point of contact for all workplace injuries and Workers' Compensation matters.
• Conducts initial injury intake and completes all required incident and investigation documentation.
• Files all Workers' Compensation claims promptly and accurately in accordance with state regulations and insurer requirements.
• Communicates claim status updates to employees, supervisors, HR leadership, and the carrier as appropriate.
• Coordinates medical appointments, restrictions, provider communication, and follow-up documentation.
• Ensures employees understand the injury reporting process and their responsibilities.
• Monitors and documents all work restrictions, tracks transitions over time.
• Coordinates light-duty assignments, ensuring suitable placement, compliance with restrictions, and timely updates to supervisors and HR leadership.
• Tracks return-to-work dates, appointments, and all related documentation to ensure continuity and compliance.
• Maintains injury logs and prepares quarterly reports and trend analyses for HR and organizational leadership.
• Identifies safety patterns and collaborates in corrective-action or prevention initiatives when appropriate.

Onboarding

• Coordinates new hire onboarding activities and program-specific training schedules.
• Verifies completion of all background checks within required timeframes and ensures files are accurate and complete.
• Audits and maintains all new-hire documentation for compliance.
• Prepares personnel files and maintains accurate I-9 documentation and storage.

Knowledge, Skills, and Abilities

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to communicate clearly and professionally with employees, supervisors, medical providers, and insurers.
• Friendly, professional, and customer-service-oriented demeanor.
• Ability to handle confidential information with discretion.
• Strong follow-through and ability to manage time-sensitive responsibilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Google Workspace and Microsoft Office.

Education and Experience

• Three to five years of general HR work experience required.
• Prior HR or Workers' Compensation experience highly preferred; not required.
• Bachelor's degree in human resources, Business, Education, or related field preferred.
• SHRM-CP or PHR preferred.
• Must hold a valid driver's license and meet Faison Center driving eligibility standards

Benefits

Competitive salary commensurate with experience. The salary range is $60,000- $65,000.

Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

How to Apply: If you are a motivated and dedicated professional with a passion for nonprofit HR and a desire to contribute to a dynamic and growing organization, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and why you are interested in joining the Faison team. Apply at: Human Resources Generalist - Richmond, VA - Warren Whitney Jobs

For best consideration, please submit your information by December 5, 2025. The position will remain open until filled.

Warren Whitney (The Firm) is an equal opportunity employer. The Firm on behalf of its client will not discriminate against applicants or employees on the basis of race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), disability, genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law. The Firm reserves the right to alter, change, modify, and/or terminate this job posting at any time without notice, or obligation, to any party.

Offer conditioned on passing DSS background checks.

Comprehensive benefits package, including health insurance, retirement plans, and paid time off.