Overnight Safe House Advocate - Overnight onsite position. $25/hour negotiable

This job description is a broad outline of the responsibilities and duties of the Overnight Safe House Advocate and will be amended, as needed, to meet the program priorities of Women Aware, Inc. (the “Agency”) and its ensuing work requirements. It should not be construed as a contract and does not create a contract of employment. Employment with the Agency is at will.

Reports to: Director of Residential Services

Status: Non-Exempt

Qualifications:

• Bachelor’s degree required
• DV and case management experience preferred
• Excellent crisis intervention and case management skills
• Bilingual Spanish preferred
• Driver’s license: clean and valid
• Lifting up to 25lbs

General Responsibilities:

In collaboration with the Director of Residential Services, this position carries the responsibility for providing case management services to residential victims of domestic violence. This includes, but is not limited to, the following:

• Provide a safe, non-judgmental, and empowering environment to clients. Provide individual case management and crisis intervention, services in accordance with accepted standards of care and ethics of the profession.

Specific Duties:

• Provide the following direct services: Answer the 24-hour domestic violence hotline and properly provide crisis counseling, information/referrals, and shelter screening. Responsible for orienting residents to a communal living residential facility. Provide ongoing information and advocacy to assigned clients during their stay. Support residents in achieving their goals in accordance with program guidelines and Agency policy. Provide client transportation on an as-needed basis.
• Documentation: maintain case records for clients according to Agency documentation policy/procedure, document hotline calls, intakes, discharges, incidents, and assessments, complete safety, and goal plans with clients, and maintain other records as needed.
• Maintain and submit daily timely and accurate statistics.
• Assist with the preparation of monthly and quarterly reports/statistics including, DV Core Service Stats, services provided, and hotline log
• Provide coverage for coworkers as needed. May be required to stay and cover subsequent shift in case of emergency, inclement weather, if next shift relief does not report to work, or if unable to find coverage. May be required to work other shifts and weekends as needed and directed by the Director of Residential Services.
• Other duties as assigned.