Philanthropy Coordinator

Food & Water Watch is looking for a Philanthropy Coordinator to join our Philanthropy team and help support our fundraising efforts to protect our food, water, and climate. The Philanthropy Coordinator will work closely with other Philanthropy Staff Members and will serve as front-line support for our donors and supporters. This hybrid position must be based in the Washington, DC, area, with the ability to work in our Dupont Circle office a minimum of once per week.

About Food & Water Watch:

Food & Water Watch is working to create a healthy future for all people and generations to come—a world where everyone has food they can trust, clean drinking water and a livable climate. Making this happen requires involving people in the pressing issues of our time at the local, state, and federal level, building on one win after another, as we develop a larger movement that has the political power to make our democratic process work.

About the position:

The Philanthropy Coordinator will report to the Senior Director of Donor Engagement and will work with other staff on the Philanthropy team to support Food & Water Watch’s work. The Philanthropy Coordinator provides a first-class experience to all donors and supports; ensures accurate records for gifts received; supports the production of our direct mail campaigns; and oversees programmatic data stewardship and integrity. This role will also provide general philanthropy operations support related to wealth screening, in-office printing and mailing, and preparing lists for donor cultivation efforts.

Salary: $51,000-61,000/Annually, dependent upon experience

Location: This position is approved for hybrid work in the Washington, D.C. area.

FLSA: Exempt or Non-Exempt based on hiring salary.

Responsibilities:

1. Provide exemplary service to our members and donors. Promptly answer phone calls and respond to voicemails, emails, and physical mail from FWW supporters and prepare acknowledgment letters for donors.
2. Ensure accurate records. Proactively seek out records with errors to correct; Update contact, recognition, and mailing preferences; and promptly enter gifts received from a variety of sources, with accurate coding; conducting reconciliations between systems.
3. Process donations received at our office. Handle in-house check processing, including scanning checks, creating a check log, notifying appropriate staff.
4. Support efficient production of direct mail campaigns. Review campaign plans and project manage the review and delivery of content and data files to internal staff and vendors.
5. Become a Salesforce expert. Learn our data inside and out, and have a willingness to dig into report creation and results analysis based on data in our CRM.
6. Support all members of our philanthropy team. Be a versatile and responsive colleague, whether pulling mailing lists, preparing thank you calls, conducting donor research, or printing and mailing supplies.
7. Know our issues. Maintain familiarity with Food & Water Watch’s priority issue campaigns and policy positions, and respond to information and support requests from activists, coalition members, and the media.
8. Build Food & Water Watch for the long haul. Participate in member recruitment and fundraising activities for Food & Water Watch.
9. Carry out other projects as assigned.

Required Qualifications:

• At least 2 years of full-time customer service, data entry, and/or fundraising experience.
• A Bachelor’s degree, or equivalent experience required.
• Experience with data entry in a constituent management system.
• Excellent interpersonal, writing, and verbal skills are required.
• Passion for the mechanics of fundraising and building a culture of philanthropy.
• Ability to communicate directly with donors to provide customer service, and to increase recruitment and retention of donors, and to solicit future gifts.
• Ability to coordinate vendor relationships associated with a fundraising program.
• Commitment to Food & Water Watch’s core values of justice, human dignity, fair treatment, and equity.
• Ability to work effectively with people of diverse racial, ethnic, class, age, gender, and sexual orientation backgrounds.
• Excellent writing and verbal communication skills.
• Excellent time management & organizational skills and ability to balance multiple projects.
• Ability to work remotely using basic online programs, including email, Slack, and Google docs.

Desired but not required skills and experience:

• Familiarity with Salesforce Non Profit Success Pack (NPSP).
• Project management experience, especially related to printed materials.

This position is a bargaining unit position covered under a contract between Food & Water Watch and the Nonprofit Professional Employees Union (NPEU).

Food & Water Watch provides an excellent benefits package for full time employees. This includes 100% employer-paid health, dental and vision plans for staff; 403b retirement plans with employer contribution once eligible; 12 weeks paid parental leave once eligible; 3 weeks vacation for new employees; 12 sick days and 5 personal days; winter break, (December 24- January 1) and paid federal holidays. In collaboration with the Philanthropy department, this position may be required to come into the office up two times during the winter break for administrative departmental duties (a flexing of the holiday time during the winter break would be provided in such instances).