Manager Rental and Event Services

The Museum of Jewish Heritage seeks an organized, personable, and versatile Manager of Rental and Event Services to support the Museum’s rental program. Under the supervision of the Director of Rental and Event Services, the Manager will assist in all facets of the venue rental functions including client contact, administrative oversite, logistical preparations, on-site event production, and vendor management. The Manager is the liaison with the Operations and Security teams for scheduling, calendaring, and logistics, and works cross-departmentally to assist with onsite event management for internal fundraisers and cultivation events.

Responsibilities

• Provide excellent customer service to rental clients, guiding them through the inquiry, booking, planning, and event-execution process
• Conduct site visits and meetings to understand the client’s needs and objectives, showcase event spaces, discuss logistics, communicate Museum policies, and address any concerns
• Manage all administrative aspects of the rental program, including generating contracts, data entry, and collaborating with the finance team for invoicing
• Coordinate event logistics by developing detailed event timelines, room setups, and operational plans for external vendors (caterers, AV teams, and equipment rental, etc.)
• Liaise with the Operations and Security teams to calendar spaces, confirm building access for vendors and guests, schedule staffing (cleaning, security, and operations), and ensure the venue is physically set and prepared for all the event-specific logistical needs
• Manage on site-vendors and event consultants, and oversee internal teams during events to ensure smooth set up, production, and breakdown in adherence with the Museum’s policies
• Support internal departments by providing logistical expertise, vendor negotiation, and on-site coordination for Museum-hosted events, including fundraising galas, cultivation gatherings, and board functions
• Contribute to the continuous improvement of the rental program by identifying workflow efficiencies, updating planning tools, and assisting in the development of promotional materials or client resources.

Requirements

• B.A./B.S. degree or two-year degree required, preferred focus in event management or hospitality management or a related field
• Three to five years of relevant experience in event management, including sales and client engagement
• Excellent organizational skills with the capacity to manage simultaneous projects and teams
• Collegial working style with the ability to collaborate across departments and with external partners
• High level of initiative, integrity, and grace under pressure
• Welcoming customer-service orientation and ability to build client and vendor relationships
• Strong computer skills (Microsoft 365 and CRM software)
• Understanding of Jewish culture and traditions as they relate to site-specific restrictions
• Bilingual in Spanish is a plus, but not required
• Must be present for rental events, which may require work on weekends, evenings, or early mornings

Position Details

• Reports to: Director of Rental and Event Services
• Schedule: Full-Time, 40 hours a week, requiring evening and weekend hours
• Salary: $67,500-$77,500 with generous benefits

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit a resume and letter of interest with the subject line “Manager of Rental and Event Services” to: humanresources@mjhnyc.org

Bilingual in Spanish is a plus, but not required