Communications & Marketing Manager

POSITION: Communications & Marketing Manager

EXEMPT STATUS: Exempt

REPORTS TO: Director of Strategic Communications & Marketing

LOCATION: 212 West 83rd Street, New York, NY 10024

WEBSITE: www.CMOM.org

The Children’s Museum of Manhattan (CMOM) is entering a transformational moment. Over the next several years, CMOM will grow awareness and deepen community connection at its current home while building momentum toward the opening of a landmark new museum on 96th Street. This role offers a rare opportunity to join a small, high-impact team shaping both the present and future of one of New York’s most beloved cultural institutions.

Why Join CMOM?

This role offers the chance to make a direct and lasting impact at one of NYC’s most meaningful cultural institutions. You will help shape the museum’s public narrative now, while playing a central role in building momentum and visibility for CMOM’s future flagship home on 96th Street. If you thrive in a mission-driven, creative, collaborative environment–and want to do meaningful work that reaches families across New York City–this position is for you.

The Role

We are seeking a dynamic Communications Manager who is ready to roll up their sleeves and get things done. This role is ideal for someone who thrives as a doer—who is highly organized and excels at writing, conducting press outreach, building media relationships, and ensuring that day-to-day marketing and communications plans are implemented and executed with excellence.

The Communications & Marketing Manager will partner closely with the Director of Strategic Communications, Brand & Marketing, to translate high-level strategy into action. Together, the team will balance two critical goals:

• Strengthening awareness and loyalty at CMOM’s current home, where marketing and communications have not historically had this level of focus.
• Laying the foundation for CMOM’s future home, building media relationships, visibility, and a community of supporters from traditional media and social media for the new museum.

Key Responsibilities

• Write and edit compelling copy for press, web, email, and social media.
• Support press and PR efforts, including drafting materials, outreach, tracking coverage, and coordinating with external partners.
• Build relationships with traditional and digital media sources.
• Manage and monitor various communications, calendar, and timeline to ensure deadlines and milestones are met.
• Develop marketing collateral content (rack cards, signage, promotional assets) with design and vendor partners.
• Manage CMOM’s website content updates, email campaigns, and social media channels; develop and maintain content calendars.
• Track and report on marketing performance metrics; recommend optimizations to improve reach, engagement, and conversion.
• Collaborate with Visitor Services, Programming, and Development to ensure cohesive messaging and experience.
• Assist with special projects, including brand rollout, capital campaign communications, and digital initiatives.

Qualifications

• 3–5 years in communications or marketing, preferably in nonprofits or cultural institutions.
• Strong writing and editing skills with the ability to adapt voice for different audiences.
• Communications background, pitching, and relationships in press and media are a huge plus.
• Familiarity with Meltwater (or other PR related platform), MailChimp (or other email-related platform), WordPress, and social media scheduling platforms.
• Experience managing social media and email campaigns; familiarity with scheduling and analytics tools.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• A proactive “doer” who thrives in a fast-paced environment and is eager to contribute ideas and execute them.
• Collaborative spirit, with the ability to work effectively across teams and with external partners.
• Experience in basic video editing, photography for social a plus.
• An interest in early childhood learning and cultural engagement is beneficial.

The Children’s Museum of Manhattan is an Equal Opportunity Employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need accommodation during any part of the interview process, please let your recruiter know.

Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you’re excited about this role and believe you could thrive in it, we encourage you to apply. We welcome candidates from all backgrounds—whether you're new to arts and culture, returning to work, or exploring a career shift. Use your cover letter to share your interest and what you hope to bring to the role.

Background checks will be completed on all employees.

Our company offers a comprehensive benefits package including vision, dental and medical (free medical coverage for employees, with premium plans available for dependents), 403B, life insurance, EAP, Paid Holidays, Personal Time Off, Vacation leave and Sick leave. We also offer a range of voluntary benefits, such as, FSA, critical illness, accident insurance, legal services, and pet insurance. As a CMOM employee, you are eligible for free admission to other New York City cultural institutions.