Head of Impact Strategy

LOCATION

DOROT is headquartered on the Upper West Side of Manhattan and the team works on a hybrid schedule. The Head of Impact Strategy will be expected to work in the office a minimum of 3 days per week and as business needs require.

ABOUT DOROT

Founded in 1976, DOROT (“generations” in Hebrew) facilitates a dynamic partnership between older adults, volunteers, and professionals through programs designed to combat social isolation and loneliness and bring the generations together. DOROT is dedicated to enhancing the lives of older adults in the Jewish and wider community to help them live more independently as valued community members. Compassion and a commitment to excellence are hallmarks of DOROT’s programs and staff. The agency is a recognized innovative leader in mobilizing volunteers and infusing social work into its service delivery model. Our vast offerings of programs are conducted onsite, in the home, remotely and in the community.

THE OPPORTUNITY

The Head of Impact Strategy, a newly established position, will be the organization’s strategic leader for evaluation, shaping and advancing DOROT’s approach to assessing, learning from, and communicating about our impact, and strengthening DOROT’s competencies in data driven practices and analysis. The Head of Impact Strategy will build upon DOROT’s current evaluation efforts and serve as an internal expert resource to the Executive and Senior Management Teams and staff throughout the agency. The ideal candidate possesses expertise in community-based evaluation and impact measurement; talent in transforming research learnings into meaningful communication and storytelling opportunities for a variety of audiences including, policymakers, funders, academics and the general public; and the skill to partner with and inspire staff to incorporate an evaluation mindset into their work in service to agency goals.

KEY RESPONSIBILITIES

Strategic Leadership - Drive the evaluation and program impact plans and processes needed to achieve excellence in evaluation and program impact practices and help create a culture of evaluation, learning, and continuous improvement.

• Spearhead an organizational readiness assessment/discovery process to determine whether systems, structures, policies, and procedures are in place to support a robust evaluation and impact operation.
• Elevate our measurement practices and tools by better aligning them with DOROT’s mission, values, and organizational/programmatic goals and by integrating standardized tools where relevant.
• Implement evidence-informed and evidence-based practices where practical.
• Establish and oversee partnerships with academic researchers that result in evaluation of DOROT’s program models and publishing in academic journals where applicable.
• Stay abreast of and educate senior management and Directors about the latest research, measurement tools, and best practices around addressing social isolation and loneliness, intergenerational programming, and volunteer management.
• Serve as a key advisor to executive leadership on impact-related decisions and organizational learning and steer the Program Impact Committee of the Board of Directors.
• Seek out opportunities for and represent the organization in external partnerships, conferences, and thought leadership forums.

Evaluation Design & Implementation - Lead all processes and outcome measurement activities related to tracking and reporting on the progress of participant outcomes including overseeing all program evaluations and summarizing findings and learnings for use by both internal and external stakeholders.

• Establish appropriate methodologies for data collection, analysis, and reporting.
• Deploy a mixed-method approach including primary and secondary data collection/analysis, cross-sectional and longitudinal surveys, experimental and quasi-experimental study designs, qualitative research that includes interviews, focus groups, etc.
• Partner with Senior Management and Program Directors to develop theories of change/logic models that clearly define impact goals and implement evaluation frameworks that support outcome measurement. This includes:
• Training and coaching staff in outcome/performance goal setting.
• Translating findings into strategic insights for Program Directors so that they can identify opportunities for evolution.
• Providing guidance and/or tools to support evidence-informed decision making.
• Design and implement workflows that ensure data integrity and quality.
• Hire and supervise a Data Specialist and oversee impact and evaluation interns.

Cross-Functional Collaboration - Partner cross-departmentally to routinely integrate DOROT’s evaluation and program impact learnings into our work and elevate DOROT’s role as a leader in the fields of aging services, intergenerational and social connection programs, and volunteerism. Collaborate with:

• Program teams to produce impact-related materials.
• Development and Marketing/Communications teams to:
• Highlight metrics, outcome themes, and stories that can be used to support fundraising, recruitment, cultivation, and other communication strategies.
• Identify the opportunity for and create relevant data visualizations.
• The Information and Technology team to ensure effective and cohesive systems for data collection, management, and reporting.
• External research and evaluation partners, such as academic institutions

THE OPPORTUNITY

• Minimum 5 years of experience in impact evaluation, monitoring and evaluation, or applied research in community-based settings and more than 1 year of managerial experience required.
• Advanced degree in public policy, social sciences, evaluation, or a related field
• Some experience in the field of social isolation, older adults, health outcomes, and intergenerational programming preferred
• Expertise in mixed methods, utilization-focused human services program evaluation
• Expertise in quantitative and qualitative research methods, survey and assessment design, theories of change, literature reviews, and peer review articles in scientific journals
• Exceptional communication and research writing skills, with the ability to translate complex ideas and findings into accessible written and oral reports - with effective data visualization and presentations
• Experience influencing senior leaders and working cross-functionally without direct authority
• Demonstrated commitment to agency-wide collaboration and capacity building, and a desire to facilitate learning
• Strong skills in Microsoft Office and survey and analytical software such as SAS, SPSS, R, M+

WHY WORK WITH US

At DOROT, we believe that the power of connection can be transformative. Working with us means that you will have:

• The ability to make an impact. DOROT is a mission-driven organization filled with passionate people focused on having a positive impact on the lives of our clients.
• Generous time off. DOROT offers 20 days of vacation per year, 10 paid Federal holidays and up to as many as 13 paid Jewish holidays, as well as early office closures on Fridays. We also provide fully paid Parental Leave and other generous Leave policies.
• Healthcare benefits. Medical, vision, dental, short-term disability, life insurance, and more. We offer a choice of benefits to ensure that you and your family are taken care of.
• Support to plan for your future. We offer a discretionary 403(b) contribution after your first 2 ¼ years with us with the opportunity for increasing contributions as you stay with us over time.

This is an exempt position, and candidates can expect an annual base salary between $115,000-$130,000 commensurate with experience.

To Apply

Please submit a cover letter and resume with your application.

It is the policy of DOROT, Inc. to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizenship, age, veteran status, pregnancy, disability, genetic, genetic characteristics, or other protected status.