CoC Coordinator I

Position Summary

Homeless Services Network (HSN) of Central Florida is committed to the vision of “Everyone making their way home.” HSN’s mission is leading Central Florida's community-wide effort to end homelessness through collaboration, strategy, capacity building and effective stewardship of knowledge and resources.

The CoC Coordinator I position plays a central role in strengthening the regional homelessness response system through high-level meeting coordination, stakeholder engagement, training and capacity-building initiatives, and support of special projects and disaster preparedness efforts.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to

perform these essential functions.

Responsibilities and duties include but are not limited to:

• Schedule, plan, set up for, facilitate as requested, provide technical assistance, take notes, and maintain documentation for CoC meetings, committees, and work groups, including but not limited to the Managing Board, Leadership Council, and Central Florida Commission on Homelessness monthly member meetings.
• Represent HSN at community events, speaking engagements, and public forums as requested, serving as a knowledgeable and professional spokesperson to advance organizational priorities and strengthen community partnerships.
• Support the planning and implementation of the disaster preparedness program for weather-related and natural disasters, including supporting community responses and communicating timely messages.
• Support CoC special projects such as cross-system interaction (e.g., mental health, criminal justice) and other CoC priorities. Develop one-page educational documents and advocacy materials on CFCH-related topics and policies.
• Coordinate logistics for Point-in-Time (PIT) Count week, including facility setup, launch site support, and day-of coordination. Participate in all aspects of PIT Count operations to ensure successful planning and execution. • Plan and coordinate bi-annual community-building events for CFCH membership.
• Recruit new CFCH members, including outreach to culturally specific organizations and partners on the periphery of the homelessness response system. Track membership and ensure membership information is accurate and up-to-date.
• Develop and maintain the CFCH calendar of events.
• Identify and define CFCH training-related deliverables tied to grant obligations, ensuring alignment with funder requirements and community needs. Maintain an annual training calendar mapping key topics, audiences, and timelines.
• Serve as the primary point of contact for training registration and participant inquiries. Track and maintain accurate records of training attendance and revenue generated from training activities.
• Organize, manage, and store meeting content and training materials in a centralized and accessible format to support knowledge sharing and institutional continuity.
• Other duties as assigned in support of CoC operations.

Qualifications and Requirements

Required Qualifications:

• Minimum of three (3) years of relevant experience in homelessness services, social work, nonprofit coordination, community engagement, or related fields.
• Bachelor’s degree in social work, public administration, communications, or a related field preferred; equivalent work experience considered.
• Strong commitment to HSN’s mission and values.
• Experience in planning community events and engaging diverse community partners.
• Demonstrated ability to work independently and as part of a team, with excellent time management and project tracking skills.
• Strong organizational skills with attention to detail and ability to manage multiple projects.
• Excellent written and verbal communication skills, including experience in community outreach, facilitation, and content development.
• Familiarity with homelessness response systems and commitment to housing-first and equity-based practices.
• Ability to collaborate with cross-sector stakeholders and work effectively with a wide range of individuals and organizations.
• Proficiency in Microsoft Office Suite and comfort learning new platforms such as website CMS and grants management tools.
• Ability to reliably commute to and from work; valid driver’s license and ability to use personal vehicle for work duties with reimbursement.

Preferred Qualifications:

• Experience working within a community’s Homelessness Response System or Continuum of Care.
• Familiarity with the HUD CoC Program.
• Lived experience with homelessness is highly valued.

Certificates, Licenses, Registrations

• Valid driver’s license in accordance with HSN’s Motor Vehicle Policy.
• Ability to use personal vehicle for work duties with reimbursement.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate in person, virtually, and by telephone. The position frequently requires sitting, standing, walking, bending, and using hands to handle documents, materials, and event supplies. The employee may be required to travel locally to meetings, community events, and training sites.

The employee must occasionally lift and/or move objects weighing up to 40 pounds, including event materials, supplies, and equipment. Some duties, such as participation in community events or Point-in-Time Count activities, may require extended periods of standing and working indoors or outdoors in varying weather conditions.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This role requires initiative, collaboration, and the ability to manage responsibilities in a hybrid work setting. During the introductory/probationary period, the employee is expected to work on-site full-time. Upon successful completion of the probationary period, the role requires a minimum of three (3) days per week on-site at the HSN office, with the remainder eligible for remote work as approved based on performance and operational needs.

The role requires regular local travel to partner agencies, community events, meetings, and training sites and involves regular interaction with agencies addressing homelessness, behavioral health, and other complex social challenges.

Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., totaling 40 hours per week. Occasional evenings or extended hours may be required to support meetings, special events, disaster response activities, or time-sensitive initiatives.

Conditions of Employment

• Provision of satisfactory references and completion of background investigation check
• Completion of a pre-employment drug screening as well as post-employment drug or alcohol tests upon reasonable suspicion of use
• Demonstrated computer literacy, which may be assessed through pre-employment testing.
• Completion of HSN new employee orientation and ALL required paperwork prior to reporting to work
• Compliance with all HSN Policies and Procedures.

Employment is contingent upon successful completion of background screening through the Florida Care Provider Background Screening Clearinghouse.

Additional information is available at https://info.flclearinghouse.com.

ALL APPLICATIONS MUST INCLUDE A COVER LETTER AND RESUME; THOSE WITHOUT WILL NOT BE CONSIDERED.

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This job description is not intended to provide, and should not be construed as providing, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair and informed decisions about the job. Veterans and formerly homeless individuals are encouraged to apply.

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Homeless Services Network of Central Florida [HSN] provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HSN complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

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Employer-sponsored health, dental, and vision plans; 401(k) with 3.5% match (if employee contributes 6%); generous PTO including up to 2 weeks vacation and 2 weeks sick leave; employer-paid ADD, STD, LTD; plus 10 paid holidays.

English proficiency required.