Lead Child Care Outreach Specialist (Bronx)

AGENCY BACKGROUND:

Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit organization founded in 1979. NMIC has grown into a leading multi-service agency with over 140 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMIC’s programs, and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their matters resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency.

• Our Legal, Organizing, Advocacy, and Weatherization programs meet community members’ basic needs including legal representation in immigration related matters, housing, financial services and health related matters
• Our Education & Career Services program impacts individual community members with the practical tools necessary to build secure and prosperous futures

Job Title: Lead Child Care Outreach Specialist

Department: Legal, Organizing, & Advocacy

Unit: Benefits

Reports To: Child Care Program Manager

Location: Bronx Office: 8 Clinton Place, Bronx, NY 10453

FLSA Status: Non-Exempt

Model: Hybrid

SUMMARY OF RESPONSIBILITIES:

The Lead Child Care Specialist is a role within NMIC’s Benefits Unit that will work with our highly skilled and experienced interdisciplinary team to help build NMIC’s Child Care Assistance Program by conducting direct outreach to eligible clients, recruiting child care providers and helping to develop and manage community partnerships to increase community access to the program in Manhattan and the Bronx.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Follow up with direct outreach to residents of Manhattan and the Bronx who are eligible for program participation.
• Coordinate communication between interested community residents and program staff.
• Recruit child care providers in Manhattan and the Bronx to participate in the program and accept vouchers for eligible children.
• Facilitate communication between childcare providers, clients, and program staff.
• Assist the program manager and other leadership staff to develop outreach strategies and materials.
• Support program staff with case management, including assisting with any issues related to enrollment and client follow-up
• Assist program manager with reporting and/or contract compliance where necessary
• Support program manager and other NMIC staff to ensure ongoing issuance of subsidies and verification of subsidy payments.
• Attend department and agency-wide meetings as scheduled.

Other duties as assigned.

QUALIFICATIONS:

• Bilingual in English/Spanish (both written and verbal) is required.
• Ability to enter and review information in online systems and databases.
• Knowledge of working with diverse and underserved communities preferred.
• Demonstrated computer/technology literacy.
• Excellent interpersonal skills, including the ability to maintain consistently positive interactions with all members of the public.
• Excellent office management and organizational skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Proven ability to work collaboratively and to interact with management and program staff.

SALARY/BENEFITS:

BENEFITS: NMIC offers a generous benefits package including medical, dental, life, and disability insurance; paid time off consisting of 20 vacation days, 15 sick days, 5 personal days, 11 agency holidays, plus the week off from Christmas Eve through New Year's Day; a 401k with agency contribution; and other benefits.

The salary for the position is $69,550

NMIC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered unless specifically stated otherwise.

Bilingual in English/Spanish (both written and verbal) is required.