Office & Facilities Specialist

Nonprofit Organization: Junior League of San Francisco Headquarters, 2226A Fillmore Street, San Francisco, CA

Schedule: In-person Monday–Thursday, remote option on Fridays (40 hours/week; occasional evenings/weekends required)

Position Overview: The Office & Facilities Specialist serves as the central hub for the operational, administrative, and logistical needs of the Junior League of San Francisco (JLSF). As the first point of contact for members and the public, this role ensures seamless day-to-day functioning of the organization, supporting a large volunteer membership, Board of Directors, and staff team.

This is more than an administrative role—it is the anchor of continuity for a membership-driven nonprofit. The Specialist provides the steady presence that allows JLSF to thrive: maintaining headquarters operations, bridging communication between volunteers and leadership, and enabling smooth leadership transitions year after year.

If you thrive in a dynamic environment where no two days look the same, and enjoy being the go-to problem solver for a mission-driven community, this role is for you.

Key Responsibilities

Member & Volunteer Support

• Serve as the face of JLSF, responding to a high volume of phone and email inquiries.
• Coordinate and publish the weekly membership newsletter, website, and e-blasts.
• Support committees with scheduling, logistics, technology, and communications.
• Act as liaison between staff and volunteers, ensuring smooth communication.

Facilities & Administrative Management

• Oversee headquarters operations: security, access, cleanliness, and readiness.
• Manage vendor relationships and office supply inventory.
• Coordinate facility use for events and meetings.
• Ensure technology systems and devices are functional.

Organizational & Leadership Support

• Attend and support monthly Board of Directors meetings.
• Facilitate annual leadership transitions by training new leaders on systems and access.
• Support fundraising and community events with technology and volunteer training.

Finance & Insurance Support

• Collaborate with Treasurer and bookkeeping staff on invoices, payments, and tracking.
• Manage utilities, subscriptions, and office expenditures.
• Oversee JLSF’s insurance policies, renewals, and compliance.

Required Skills & Competencies

• Professionalism and excellent interpersonal communication.
• Strong organizational skills with attention to detail and follow-through.
• Ability to manage a high volume of inquiries with exceptional customer service.
• Proficiency in Microsoft Office; familiarity with databases and content management systems preferred.
• Adaptability and problem-solving in a fast-paced, varied environment.
• Flexibility to work independently and collaboratively, often on short notice.
• Availability for occasional evenings and weekends.

Experience & Education

• Associate’s degree, secretarial training, or equivalent experience.
• 3–5 years of office management, administration, or nonprofit operations.
• Nonprofit or membership-based organization experience strongly preferred.
• Experience with IT coordination, vendor management, and/or volunteer/board support.
• Familiarity with fundraising technology (Auctria, Stripe, iPads) a plus.

Compensation & Benefits

• Hourly Range: $32–$35 (commensurate with experience), plus bonus opportunities.
• Status: Full-time, non-exempt.
• Benefits include:
  • Medical, dental, and vision insurance
  • Paid time off (vacation, sick leave, and holidays)
  • Retirement plan option
  • Professional development opportunities
  • Hybrid flexibility: In-person Monday–Thursday, with remote option on Fridays

Why This Role Matters

The Office & Facilities Specialist is the steady hand that keeps JLSF running every day. By welcoming members, supporting leadership, and managing headquarters operations, this role ensures JLSF can continue advancing its mission and building community impact.