Membership & Development Coordinator

Job Summary:

We are seeking a Membership and Development Coordinator who can maintain and

strengthen relationships between The Grand Cinema and those who support it. The

person in this role will provide excellent customer service, maintain accuracy across

multiple databases, and work with the Director of Development and Communications to

improve systems and programs for our members and supporters. They will also find

ways for members and supporters to connect and celebrate our programs, each other,

and the art of film.

We are a close-knit team, so it is crucial that this person can work well with others and

appreciates being part of a supportive, creative, and fun group of colleagues.

What Makes Someone a Great Fit:

We’re looking for a detail-oriented, people-centered professional who enjoys both data

management and connecting with our members, moviegoers, and donors.

• The ideal candidate is:
• Warm, welcoming, and enthusiastic about engaging with our members and

donors.

• Organized and thorough, with an eye for detail in managing data and systems.
• A clear communicator, both in writing and in person.

• Curious, adaptable, and eager to learn new aspects of nonprofit work.
• Collaborative and team-oriented, bringing reliability and positivity to their work.
• Motivated by community, film, and the impact of nonprofit service.

Responsibilities Include...

Membership Support

• Serve as a friendly and professional point of contact for members, moviegoers,

and donors via Slack, email, phone, and in-person interactions.

• Process new and renewed memberships in INDY, our membership database and

cinema operation system, and Salesforce (CRM)

• Collaborate with Director of Development and Communications to analyze and

improve our current membership program

Database Management & Reporting

• Maintain accurate records in INDY and Salesforce.
• Generate reports to inform marketing, programming, event planning, and

fundraising efforts

• Collaborate with INDY and Salesforce developers and staff to improve database

efficiency

Administrative Functions

• Process deposits with the bookkeeper.
• Maintain records for membership activities.
• Proofread and assist with donor and member communications and appeal

materials.

• Frequently check administrative email to help with general questions

Events

• Assist with planning for donor and member events
• Provide event support

Required Skills and Qualifications: if you do not meet the requirements listed

below, but are still interested in the position, we encourage you to apply.

• 1-3 years of experience with a membership database and/or CRM database
• 1-3 years of customer service experience

Preferred Skills and Qualifications:

• 1-2 years of Salesforce experience
• 1-2 years of development experience
• 1-2 years of event planning experience
• Arts nonprofit and/or nonprofit experience
• WA Food Handlers Card and WA MAST Permit (in this role, this could be helpful

for occasional event support)

• Passionate about film!

Location & Work Requirements:

• Part-time, approximately 20 hours per week on average.
• Hybrid office/remote to be determined with the direct supervisor.
• Work is regularly performed in an open office environment.
• Some weekday after-hours and weekend event support.
• We value diversity and strive to ensure our hiring process is accessible to all

candidates. If you need assistance or accommodations to participate in the

application process, please reach out to us at hr@grandcinema.com.

Benefits:

• PTO accrual
• Free movies, popcorn, and soda

To apply:

Please submit your resume and cover letter to hr@grandcinema.com. Priority

consideration will be given to applicants that submit their complete application materials

by 5pm on Monday, February 2nd.

Data shows that women and BIPOC candidates more frequently do not apply to a job

because they don’t feel that they meet all the qualifications listed. We strongly

encourage applications from people with diverse backgrounds and lived experience,

even if you have some but not all the qualifications listed above. If you feel passionate

about our mission and believe that you have the skills to contribute to the growth of our

organization, we want to hear from you.

We do not discriminate on the basis of race, gender, religion, color, national origin,

sexual orientation, age, marital status, veteran status, or disability status. All employees

and contractors of The Grand are responsible for maintaining a work culture free from

discrimination and harassment by treating others with kindness and respect.

PTO accrual

Free movies, popcorn, and soda