Workforce Development Manager

Role Summary

The Workforce Development Manager provides strategic leadership and hands-on support for the organization’s workforce initiatives. This role oversees the design, implementation, and evaluation of a wide range of job readiness and career development programs, while also directly engaging with clients through one-on-one coaching. The manager supervises volunteers, fosters strong community partnerships, and ensures programming effectively prepares individuals for employment success. The Workforce Development Manager oversees career coaching and the Network Up program. Network Up is a short-term mentoring opportunity offered by Britepaths and the Financial Empowerment Center at South County that pairs under- or unemployed adults in Northern Virginia with a mentor who is a professional in their mentee’s desired job sector.

Responsibilites

Career Coaching

1. Maintain scheduled client appointments and conduct remote one-to-one sessions to provide tailored support in resume writing, interview preparation, strategic job search, career planning, and LinkedIn optimization, with the goal of helping clients achieve their employment objectives.
2. Track client meetings in database; schedule follow-ups, as needed.
3. Enlist volunteers for assistance with resumes, interview prep, LinkedIn, as needed.
4. Coordinate with appropriate internal staff to refer clients to in-house services (i.e. financial empowerment, emergency food).
5. Refer clients to community or county agencies for services and resources, as needed.
6. Create new workshops and update current career building workshop PowerPoints.
7. Facilitate career building workshops or enlist volunteers throughout the year.

Network Up

1. Assess clients in career coaching for Network Up program and enroll if appropriate.
2. Facilitate enrollment of career coaching clients as mentees in Network Up; match mentees with appropriate mentors and provide introduction.
3. Track and monitor meeting recaps and update database with meeting notes; provide support as needed.

Volunteer Engagement

1. Recruit, train, coordinate, and evaluate volunteers to support coaching sessions (i.e. resume edits, interview prep, LinkedIn profiles) and/or as mentor in Network Up.
2. Ensure Workforce Volunteer Application completed; Run background check; update database.

Administrative Tasks

1. Collect, draft, and share success stories, client statistics, etc. for fundraising and communications purposes.
2. Attend and participate in monthly staff and program lead meetings; attend partner meetings.
3. Market and promote workforce development program to raise awareness.

Qualifications:

• Minimum 3 years of experience in workforce development, career counseling/coaching, social services, or related field.
• Experience providing individual career coaching, job readiness, or employment support to diverse populations.
• Demonstrated success in managing volunteers and program operations.
• Strong oral and written communication skills with the ability to engage effectively with staff and community partners.
• Proven ability to build rapport with individuals from diverse cultural, educational, and socioeconomic backgrounds.
• Highly organized, flexible, and able to balance leadership responsibilities with direct service delivery.
• Bilingual (Spanish) preferred
• Certified Career Services Provider (CCSP) credential preferred

Health Insurance, Life Insurance, Paid Vacation/Sick Time/Family Medical Leave, 403b Match, Flexible Schedule, and Telecommuting

Bilingual (Spanish) preferred