Nonprofit
Family Development Coach
Details
Description
Position Overview
The Family Development Coach plays a central role in engaging fathers, their families, and their children through case management, group facilitation, counseling, and coordinated support services. This position is based in East Harlem and includes onsite work at various program locations and community sites. The role also involves close collaboration with community partners and program staff.
Key Responsibilities
Service Delivery & Group Support
- Assist with facilitating and supporting group sessions at designated program locations, five days per week
- Provide counseling, educational support, and family engagement services to parents and caregivers
- Organize community-building activities and wellness initiatives for participants
Case Management & Family Engagement
- Develop and maintain Individual Service Plans (ISP) with participants
- Engage co-parents and children in the ISP process as applicable
- Maintain regular contact with participants and ensure ISP goals are active and updated
- Track referrals, progress notes, and demographic data in required spreadsheets and systems
- Identify and refer clients and families to relevant Community programs.
Community Outreach & Events
- Assist in outreach and recruitment of eligible participants
- Organize quarterly family events and facilitate community-based programming
- Collaborate with community-based organizations and New York City government agencies to identify resources and facilitate referrals as needed
Compliance & Data Entry
- Complete intake forms, pre/post-surveys, and all necessary program documentation
- Enter accurate attendance and session data into internal tracking systems
- Ensure program fidelity and effective communication with staff and community stakeholders
Cross-Departmental Collaboration
- Participate in regular team meetings, supervision, and professional development
- Perform additional duties as assigned
Qualifications
Education & Experience
- Preferred: A bachelor’s degree in social work or a related field and experience working with City systems such as public assistance, child support, child welfare, education, and housing
Knowledge & Skills
- Strong knowledge of community systems and the challenges faced by families navigating social services
- Excellent interpersonal, facilitation, and verbal/written communication skills
- Strong organizational skills and ability to manage multiple priorities under pressure
- Bi-lingual proficiency is a plus (not required)
- Demonstrated cultural competence and ability to work with diverse populations
Requirements
- Flexibility, dependability, and ability to work independently and in teams
- High levels of integrity, professionalism, and empathy
Compensation & Benefits
- Salary: $55,000 annually
- Full-time position with health benefits, 401k, paid holidays, and professional development opportunities
Benefits
- Full-time position with health benefits, 401k, paid holidays, and professional development opportunities
Location
1st floor
How to Apply
Interested candidates should submit a resume and cover letter outlining their interest in the Family Development Coach position and relevant experience working with families and communities. Applications should be emailed to Admin@realdadsnetwork.org with the subject line “Family Development Coach Application.”
Selected candidates may be contacted for interviews and asked to provide professional references.
