General Manager

PLAYA seeks an experienced and reliable General Manager to oversee day-to-day operations on

its rural campus and supervise on-site staff. This is a senior, on-site leadership role responsible

for coordinating people, facilities, programs, and communications. Reporting to PLAYA’s remote

Executive Director, the General Manager will manage campus operations, supervise department

managers, lead marketing and communications, and handle routine operational and

administrative functions. This role will require comfort with hands-on problem solving, staff

supervision, and decision-making in a remote setting. This is a newly created position designed

to support PLAYA’s continued growth and increasing operational complexity.

The General Manager will serve as PLAYA’s primary on-site operational leader and will supervise

the managers of the following departments:

Arts & Science Programming

Site & Facilities

Hospitality

They will also lead PLAYA’s marketing and communications work and will serve as the Executive

Director’s on-site point of contact for routine operational, administrative, and personnel

matters.

Key Responsibilities

Campus Operations & Staff Supervision

Oversee daily operations across the campus

Supervise department managers and support staff

Coordinate work across departments and resolve operational issues

Support planning and execution of residency sessions, public programs, and events

Participate in shared on-call coverage and respond to emergencies as needed

Marketing & Communications

Lead marketing and communications strategy and execution

Write, edit, and approve content for newsletters, website, social media, and print

materials

Manage the communications calendar and publication schedule

Coordinate with staff, board members, and contractors to gather content

Maintain organized photo, media, and content archives

Executive Partnership & Administration

Serve as the primary point of contact between on-site staff and the Executive Director

Provide regular updates on campus operations, issues, and needs

Oversee routine administrative tasks, including mail, general inquiries, and merchandise

tracking

Support budgeting and financial oversight in collaboration with the Executive Director

Assist with HR administration and operational compliance

Housing: Furnished on-site housing provided if needed

Health stipend: $600/month

Paid time off, sick leave, and paid holidays

Flexible schedule with evenings and weekends required during program sessions

English- fluent/proficient

Spanish (desired) -Fluent