Operations Manager

The Operations Manager is responsible for managing and supporting the systems, processes, and administration that keep Pride Foundation’s organizational operations running smoothly. This position provides key support for our financial and administrative operations and for both the staff and the board.

We are looking for a detail-oriented systems-thinker who can help us maintain our organizational operations and internal processes. This team member will have outstanding organization and communication skills, and a background in administrative and operations management.

The Operations Manager works closely with the Director of Finance & Investments (DFI) and reports to the Director of Operations & HR (DOHR). This is a full-time, non-exempt position. Flexibility to work some evenings, weekends, and occasionally travel is necessary. This position is currently hybrid, and due to responsibilities of this role, and candidates should be able to work in the central Seattle office at least once weekly.

LOCATION & POSITION DETAILS

This is a full time, exempt position. This position is a hybrid of remote and in-person, with weekly time required working in the Seattle office due to the roles and responsibilities of the position. Candidates should live in or be willing to relocate to the Seattle, WA area. Pride Foundation is place-based and our residence in the region we serve is a critical part of how we lean into our values. Pride Foundation has a 4-day, 32-hour work week. Flexibility to work some evenings, weekends, and occasionally travel are necessary.

Primary Responsibilities

Office and Technology Management (30%)

• Receive and process general inquiries via phone and email
• Open, distribute, and/or respond to incoming mail, faxes, and general email
• Coordinate maintenance of office, office equipment, and general supplies
• Supports staff with administrative and technology requests, and provide training as necessary
• Act as liaison with third party tech support provider
• Support the staff in the use of technology and tools such as Microsoft 365 and cloud-based applications
• Research new tools and applications as needed

Internal Operations (20%)

• Support the management of data and information across the organization
• Maintain organizational, staff, and Board calendars and meeting schedules
• Provide support for meetings and retreats, including scheduling, catering, accommodation, set-up/breakdown, A/V setup, and note-taking as needed
• Support hiring processes by posting jobs, and managing the applicant tracking system

Finance Support (30%)

• Process accounts payable to ensure timely payment of vendors, grantees, and scholars.
• Process mail and deliveries
• Prepare weekly check deposits
• Enter account receivable data into the financial books
• Collect and code staff credit card receipts
• Assist the DFI in the annual financial audit process
• Support the DOHR and DFI in the annual budgeting process
• Support financial administration as needed

Board and Executive Support (10%)

• Coordinate and support board member and committee logistics, including scheduling, agenda preparation, and materials preparation for meetings and retreats
• Serve as a liaison between the Board and the CEO, ensuring clear communication and support for all Board members and committees.
• Supports CEO and the DOHR with other board administrative duties as needed

Organizational Culture and Racial Justice (10%)

• Understand and integrate relevant components of strategic plan and commitment to centering racial justice into individual and team workplan.
• Commit to personal growth, learning, and transformation, taking initiative to expand your understanding of racial justice and related principles, issues, and practice and how they apply to your, and our work.
• Meaningfully participate in caucus groups, organizational learning sessions, and other opportunities to shape our organizational culture.
• Work to acknowledge, address, and eliminate individual, institutional, and structural racism and its intersections with other forms of oppression in your and our work.
• Actively participate in evolving the organizational culture at Pride Foundation to be mission-focused, inclusive, valuesaligned, and community-centered.
• Grow and apply the skills and practices needed to create an inclusive organizational culture including (but not limited to): clear and kind communication, giving and receiving feedback, mutual accountability, and self-care and boundaries.
• Contribute to developing a culture of philanthropy at Pride Foundation by incorporating friend and fund raising as appropriate throughout work.

QUALIFICATIONS: SKILLS & EXPERIENCE

The ideal candidate will bring a mix of the below skills, experiences, and competencies. Pride Foundation believes that skills are gained from a variety of avenues, including through lived experience, paid work, volunteer, or unpaid experiences, and both traditional and non-traditional education and work.

• Meaningful commitment to Pride Foundation’s mission and to building a racially just, equitable, and inclusive environment through all levels of the organization.
• Strong understanding and experience working on issues related to racial, LGTBQ+, gender, geographic disparities, economic, and reproductive justice, and experience working in communities comprised of diverse people.
• At least two years of experience with administrative and operations management experience.
• Proficiency using software such as Microsoft 365 (specifically Teams, SharePoint, Word, Excel), and other cloud-based applications
• Experience with databases like accounting software or CRMs.
• Strong interpersonal skills with the ability to collaborate and work as part of a team, and exceptional communication skills.
• Ability to think creatively and analytically to develop and improve systems, processes, and procedures.
• Outstanding organizational skills, attention to detail, and the ability to manage multiple deadlines and priorities.
• A commitment to providing quality stewardship to all Pride Foundation constituents, and the ability to develop a positive working relationship with staff, volunteers, board members, donors, and community supporters.

While not required, these are additional skills and experiences we are looking for in candidates:

• Experience with the specific accounting software Sage 50 or Sage Intacct
• Experience with bookkeeping
• A familiarity with nonprofit financials
• Experience providing training and support to other staff on protocols and technology.

Excellent employer-paid benefits including: medical (includes coverage of gender-confirming health services and procedures), dental, and vision coverage, plus disability insurance, employer retirement account contribution, and option to invest in an individual retirement account. Additionally, we offer 4 weeks paid vacation, 16 wellness/sick days, 3 personal days/floating holidays, 11 paid holidays, and paid family and medical leave.