The Team
The GitLab Foundation is a highly collaborative, fully remote team driven by curiosity, results-orientation, and a commitment to continuous learning. Our team brings together diverse experiences across philanthropy, nonprofit leadership, the private sector, and research institutions—each perspective helping us approach our work with depth, empathy, and strategic insight. Our culture is grounded in our CREDIT values and shaped by respect, humility, open debate, and a strong bias for action. We trust one another to lead with integrity, operate with transparency, and lean into challenges with a shared sense of purpose. Above all, we are united by a deep commitment to achieving meaningful, measurable change in the lives of those we serve.
Ideal Candidate
The ideal candidate is a detail-oriented and mission-aligned professional who excels at providing strong program and operational support. They bring exceptional program management skills—managing timelines, coordinating workflows, organizing information, and keeping complex processes on track. Collaborative and proactive, they ensure grantees, philanthropic partners, and internal teams have the clarity and support they need to succeed. The Program Coordinator will report to the Chief Programs and Partnerships Officer and/or Chief Operating Officer and play a key role in enabling smooth, well-managed, and high-impact program execution.
Key Responsibilities
Grantee and Programmatic Support
- Program Management: Support end-to-end program management by coordinating timelines, tracking deliverables, managing program documentation, and ensuring alignment across internal teams and stakeholders. Help maintain structured workflows that enable efficient execution, timely decision-making, and consistent delivery across all program activities.
- Grantee Communication: Serve as a point of contact for grantees, providing clear and timely guidance on grant requirements, reporting deadlines, and program expectations.
- Relationship Building: Build and sustain strong, trust-based relationships with grantees that foster transparency, respect, and mutual collaboration.
- Program Monitoring: Support Program Officers in tracking grant progress, reviewing grantee reports, and monitoring key performance metrics to assess outcomes and identify opportunities for improvement.
- Program Support: Create high-quality materials for internal and external meetings, including strategy updates, impact reports, and presentations that highlight program achievements.
- Learning and Engagement: Coordinate convenings, webinars, and events that strengthen connections among grantees, promote shared learning, and amplify program impact.
Administrative and Operational Support
- Requests for Proposal (RFP) Management: Support end-to-end RFP processes by drafting RFP materials, managing timelines and communications, tracking submissions, coordinating internal review workflows, and ensuring decisions and documentation are accurately captured in the grants management system.
- Grant Administration: Manage administrative tasks throughout the grant lifecycle, including initial reviews and research, processing applications, tracking deadlines, and maintaining accurate documentation of grant-related activities.
- Compliance and Policies: Work collaboratively with the Grants Manager to support due diligence and compliance requirements, ensuring grantees understand and meet all grant conditions.
- Meeting Coordination: Schedule and organize internal and external meetings by preparing agendas, managing logistics, documenting meeting notes, and tracking follow-up actions.
- System Maintenance: Maintain and update the grants management system to ensure data accuracy and integrity. Collaborate with the Grants Manager to support program tracking and provide reliable data for program-related reporting.
- Continuous Improvement and Strategic Alignment: Capture lessons learned, share best practices, and help align programmatic goals with broader ecosystem trends and grantee needs. Partner with the Impact Measurement and Analytics team to ensure programs remain relevant, effective, and impactful.
- Chief Program & Partnership Officer (CPPO) Scheduling & Communications: Provide administrative and scheduling support to the CPPO, including managing calendars, coordinating internal and external meetings, drafting email communications, ensuring timely follow-up on action items, and managing the grants general mailbox.
Desired Knowledge, Skills, Experience, and Personal Attributes
- 5+ years of experience in operations, administration, or program management, ideally in a nonprofit or mission-driven organization.
- Strong program and operational management skills, including coordinating timelines, managing workflows, and maintaining accurate documentation.
- Exceptional organization and communication skills, with the ability to produce clear, high-quality written and verbal communications.
- Proactive, self-directed, and reliable, able to anticipate needs, prioritize effectively, and manage multiple responsibilities independently.
- Collaborative and adaptable, effective at building relationships and working across teams and with external partners.
- Proficient with remote work tools such as Google Workspace, Slack, Zoom, and Notion.
- Comfortable giving and receiving feedback to support continuous improvement.
- Experience with agile ways of working is a plus.
- Spanish language proficiency is a plus.
- Aligned with the Foundation’s mission and CREDIT values, committed to continuous learning, impact, and strong execution.
Location: Full-time remote position (must be based in the US or Colombia). The GitLab Foundation does not offer visa sponsorship.
Travel: Approximately 5-10%