Volunteer Program Manager

Volunteer Program Manager

Path Home empowers families with children to get back into housing and to stay there. Our programs work: 87% of families keep their housing long term. Programs include Outreach, Family Village Shelter, Rapid Re-Housing, Prevention, and Basic Income Guarantee. Annually, Path Home provides culturally competent, trauma-informed services to nearly 600 families.

Path Home believes that intentional, systematic racism and oppression are primary causes of homelessness, and we are working to dismantle systems of oppression within our own organization and the community as a whole. We serve a very diverse group of families, and our goal is to have a staff that reflects the diversity of our families.

Organization: Path Home

Job Title: Volunteer Program Manager

Reports to: Program Director

Job Specifics: Full time, 40 hours per week, salaried

Compensation: $60,000-$70,000 annually

Benefits: Full health & vision insurance (Regence) and dental insurance (Moda). Option to add family at employee's pre-tax expense. Path Home will contribute an amount equal to 2% of the employee's total annual salary into a Simple IRA.

Paid Time Off: Three weeks of Paid Time Off (120 hours annually) prorated based on start date, plus one week of paid sick time (40 hours) annually. Path Home also recognizes 11 paid holidays throughout the year.

Close date: Open until filled.

Path Home values diversity in its workforce and is an equal opportunity employer.

We encourage people from diverse backgrounds to apply for this position, including people of color, people with disabilities, immigrants, people with lived experience, members of the LGBTQ+ community, and people with criminal backgrounds.

Overview:

Path Home is seeking a Volunteer Program Manager to lead the next chapter of our volunteer engagement program. This role is both strategic and relational—responsible for co-designing, implementing, and sustaining a volunteer program that meaningfully supports families, staff, and the broader mission of Path Home. The Manager will collaborate closely with the Program Director and Director of Development to ensure alignment across Path Home programs, organizational events, and community partnerships.

The Volunteer Program Manager will build systems and relationships that transform volunteer engagement from a transactional model into a values-driven, relationship-centered program that strengthens organizational capacity, deepens community connection, and evolves alongside the changing needs of Path Home.

Specific Job Duties:

Program Strategy and Design

• Design and steward a cohesive, long-term vision for volunteer engagement aligned with Path Home’s mission and values.
• Translate organizational needs into clear, meaningful volunteer roles
• Balance flexibility and structure to meet both volunteer and staff needs
• Identify opportunities for skill-based, group, and community-driven volunteering
• Develop metrics and feedback loops to understand volunteer impact and experience
• Contribute to organizational conversations about growth, capacity, and community engagement

Volunteer Experience & Relationship Building

• Cultivate a welcoming, inclusive, and relationship-centered volunteer culture
• Recruit, onboard, train, and support volunteers with clarity and care
• Build strong, ongoing relationships with volunteers rooted in trust and mutual value
• Ensure volunteer experiences are meaningful, well coordinated and supported
• Explore opportunities for corporate, group, and community partnerships
• Ensure volunteers are recognized and appreciated for their contributions
• Adapt the volunteer program as Path Home evolves

Staff Partnership & Internal Alignment

• Collaborate closely with staff across multiple teams to identify needs and co-create volunteer roles
• Support staff in working effectively with volunteers through training, tools, and consultation
• Serve as an ambassador for volunteer engagement within the organization

Operations & Systems

• Create and maintain clear systems for scheduling, communication, documentation, and evaluation
• Ensure volunteer policies, procedures, and practices are trauma-informed and equitable
• Track volunteer participation, engagement, and outcomes
• Continuously refine systems to reduce friction and increase effectiveness

Skills and Abilities:

This role requires a proactive, relationship-focused individual who can effectively manage volunteer programs while fostering lasting community connections that advance Path Home’s mission to serve families experiencing homelessness.

• Mission-Driven & Inspiring: Embody Path Home’s mission, inspiring others to join and stay committed.
• Relationship-Focused: Skilled at building trust with diverse groups; understands the value of a supportive, inclusive environment.
• Organized & Systems-Oriented: Ability to manage complex programs and anticipate needs with a systematic approach.
• Effective Communicator: Clear, responsive communicator capable of providing compassionate, constructive feedback.
• Compassionate & Accountable: Leads volunteers with respect and care while setting clear expectations, providing feedback, and addressing performance issues in service of families and the organization.
• Commitment to Equity: Understanding of systemic inequities and how they impact marginalized communities, and dedicated to inclusive practices across volunteer engagements.

Minimum Qualifications:

• 2–4 years of experience in volunteer management, community engagement, program coordination, or a related role involving relationship-centered work (paid or equivalent lived/professional experience).
• Demonstrated ability to design, implement, and sustain volunteer or community engagement programs, including recruitment, onboarding, training, scheduling, and ongoing support.
• Proven success in building and maintaining relationships with individuals and communities across diverse ethnicities, cultures, abilities, faiths, and socioeconomic backgrounds.
• Strong organizational and systems skills, with experience creating or managing processes, documentation, schedules, and communication workflows.
• Ability to work both independently and collaboratively, contributing as a proactive partner within a cross-functional team.
• Clear, compassionate written and verbal communication skills, including the ability to provide guidance, feedback, and expectations with care and clarity.
• Commitment to equity-centered, trauma-informed practices, with an understanding of how systemic inequities impact individuals and communities.
• Proficiency with basic technology and data tracking tools, including volunteer management systems (e.g., Volgistics or similar), Google Workspace, and Microsoft Word/Excel; ability to learn new systems as needed.
• Ability to meet the physical requirements of the role, including bending, kneeling, squatting, reaching, and occasionally lifting up to 25 pounds.
• Willingness and availability to work occasional evenings and weekends to support volunteer activities, events, or organizational needs.

Preferred Qualifications:

• Experience working with individuals or families experiencing homelessness, housing instability, or within human services, education, or community-based nonprofit settings.
• Familiarity with local social service systems and community-based organizations.
• Experience with corporate, group, or skill-based volunteering models.
• Bilingual English/Spanish or multilingual abilities.

This is an in-person position with a flexible schedule and opportunities to occasionally work remotely.

Please be sure to include both a resume & cover letter to your application.

To review the job description in full please visit path-home.org/employment-opportunities.

Benefits: Full health & vision insurance (Regence) and dental insurance (Moda). Option to add family at employee's pre-tax expense. Path Home will contribute an amount equal to 2% of the employee's total annual salary into a Simple IRA.

Paid Time Off: Three weeks of Paid Time Off (120 hours annually) prorated based on start date, plus one week of paid sick time (40 hours) annually. Path Home also recognizes 11 paid holidays throughout the year.