Foster Coordinator, Dogs Matter (REMOTE)

Foster Coordinator (Dogs Matter & Project Street Vet Initiative)

Remote Volunteer Position

Dogs Matter is a unique and innovative 501(c)(3) organization whose mission is to provide the needed services and support to gain long-term sobriety and stability, and provide a healthy and loving environment for their pet. Dogs Matter is the only non-profit agency in Texas offering free temporary foster care placement and aftercare support services specifically for pets of people with addictions receiving substance abuse treatment.

Dogs Matter has become a department of Dallas Pets Alive (DPA). With over 350 Volunteers on more than 10 teams, we have numerous opportunities for you to join our mission. By dedicating your valuable time to Dogs Matter, you directly impact our ability to achieve our organizational goals in a fun and supportive community. To learn more about Dogs Matter visit https://www.dogsmatter2.org/

As our Foster Operations Coordinator, you’ll be the behind-the-scenes superhero who ensures every pet entering the Dogs Matter + Project Street Vet program receives safe, compassionate, and well-coordinated temporary care. You will coordinate placement logistics, support foster parents, and maintain the systems that keep our foster network running smoothly. Your work directly supports unhoused individuals seeking treatment by keeping their beloved pets safe, helping save lives and keeping families together.

Team: Dogs Matter

Location: Virtual from anywhere, understanding our clients and fosters are in the Pacific time zone. Geographical knowledge of Los Angeles is a plus.

Time Commitment: 10-15 hours per week. The schedule varies depending on when a pet gets fostered. Volunteer hours must be flexible to coordinate swiftly at times with the Recovery Coach, client and foster family. Must be able to commit to a minimum of 6 months of volunteer service.

Compensation: This is a Volunteer Position with no monetary compensation.

Reports to: Dogs Matter Director of Operations and Executive Director

Works with: Will have regular and continuous contact with foster parents, the Dogs Matter Foster Team, Recovery Coaches, and Dogs Matter leadership and staff.

Primary Responsibilities:

• Process foster applications, responding in a timely and professional manner
• Input and maintain data in our data management system
• Answer questions about our foster program
• Match animals with appropriate homes based on Dogs Matter guidelines
• Send welcome email to approved fosters
• Provide fosters with information regarding the pet’s care requirements
• Regularly check in and provide ongoing support and education for foster parents during the pet’s stay
• Conduct interviews and foster relations.
• Coordinate with the Foster Relationship Developer, as well as appropriate Dogs Matter and DPA staff to ensure dogs receive necessary medical care and assessments
• Maintain detailed records of animal’s progress and medical treatment
• Help overcome obstacles and escalate issues when appropriate

Qualifications: We are seeking an experienced foster coordinator (those with related skills and experience as a foster parent may also qualify).

Additional qualifications/skills:

• Skill in handling delicate situations and sensitive information with professionalism, empathy, and care
• Networking skills; social media a plus
• Highly organized and detail-oriented; project management skills a plus
• Flexibility in responding to evolving needs
• A team and service-oriented mentality
• Embrace Dogs Matter’s and Project Street Vet’s mission and values
• Ability to work virtually with regular access to a computer
• Proficiency with Gmail and G-Suite applications
• Experience with ShelterLuv or similar platform
• Fluency in English; bilingual a plus!
• Must be at least 18 years of age
• Ability to operate a computer or mobile device
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare

What we look for in our Volunteers:

• Commitment to DPA!’s mission and values.
• Excellent oral and written communication skills to maintain professional-level correspondence at all times.
• A motivational, can-do attitude to represent DPA! in a positive manner to our supporters and the general public.
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner.
• A love for animals and dedication to the cause of animal welfare.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare.

Our Commitment to You:

Dallas Pets Alive! champions a world where:

1. Both ends of the leash are respected and honored. All individuals are treated with dignity, compassion, and understanding.
2. We treat all living beings as they wish to be treated.

DPA is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We will lead with positive intent and foster inclusivity and belonging in all that we do.

DPA! has a zero-tolerance discrimination policy. Unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, or sexual orientation will not be tolerated.

To be considered for this position, please complete our Official Volunteer Application at https://dallaspetsalive.org/volunteer/volunteer-application/

For general information about volunteering, visit https://dallaspetsalive.org/volunteer/

Dallas Pets Alive! is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We are committed to providing equal opportunity and reasonable accommodation. To request reasonable accommodation, contact volunteer@dallaspetsalive.org.