Teaching Assistant (OPT/STEM OPT/CPT)

The Client-Based Teaching Assistant (TA) plays a pivotal role in enhancing the educational experience for clients enrolled in our courses. This TA not only assists with academic instruction but also ensures clients achieve their desired outcomes from the course. Acting as a bridge between clients and the Lead Instructor/Trainer, the TA ensures that course content is understood and applied effectively in real-world settings.

Key Responsibilities:

1. Instructional Support:

• Collaborate with the Lead Instructor/Trainer in the preparation and delivery of lectures and lessons.
• Facilitate smaller breakout sessions tailored to address specific client needs or industries.
• Offer specialized tutoring sessions to clients requiring in-depth understanding or application of course materials.

1. Assessment and Feedback:

• Co-design evaluation metrics that align with client objectives and desired outcomes.
• Review client assignments and provide actionable feedback, ensuring relevance to their specific industries or roles.
• Offer insights to the Lead Instructor/Trainer regarding course modifications based on client feedback and performance.

1. Client Relationship Management:

• Serve as the primary point of contact for clients, addressing questions, concerns, and feedback.
• Facilitate open channels of communication between the client and Lead Instructor/Trainer.
• Host regular check-in sessions with clients to ensure they are on track and achieving their learning objectives.

1. Administrative Tasks:

• Manage the distribution and collection of course materials tailored to individual client needs.
• Update and maintain the Learning Management System (LMS) or online platforms with client-specific resources and progress reports.
• Collaborate with the sales or account management team to ensure alignment of course offerings with client expectations.

1. Continuous Improvement:

• Gather post-course feedback from clients and use insights to recommend improvements in course content, delivery, and support.
• Stay updated on industry trends and emerging needs of clients to ensure course relevance.
• Participate in team meetings and training sessions to share best practices and client feedback.
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Qualifications:

• Degree in relevant field or equivalent work experience.
• Strong interpersonal and communication skills.
• Proven track record in client relationship management or customer success roles.
• Familiarity with Learning Management Systems and online training platforms.
• Passion for education and commitment to client success.

4PEXONIC INC. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.