Volunteer Recruitment Pro Bono Consultant Opportunity

Position Type: Pro Bono Consultant

Location: Remote with virtual presentations

The Opportunity

Are you passionate about ensuring all workers have the support they need to thrive at work? Empower Work is on a mission to create healthy, equitable workplaces where people are valued, supported, and empowered in ways that support their economic mobility, emotional well-being, and career success.

Empower Work seeks a pro bono consultant to develop and launch a comprehensive volunteer recruitment strategy in partnership with the Coaching Program Lead to substantially expand our skilled Peer Counselor community. This engagement will establish sustainable systems and materials to support ongoing volunteer acquisition for our free, confidential text-based support line.

Key Deliverables

Recruitment Strategy & Documentation

• Comprehensive volunteer recruitment strategy aligned with organizational growth goals
• Documented recruitment processes and workflows for ongoing use by internal team
• Metrics framework for tracking recruitment effectiveness and volunteer pipeline health

Marketing & Outreach Campaign

• Multi-channel marketing campaign to raise awareness of volunteer opportunities
• Targeted outreach strategy identifying key networks and potential volunteer pools
• Timeline and implementation plan for campaign rollout

Content & Communications Materials

• Compelling volunteer opportunity descriptions optimized for various platforms
• Recruitment materials toolkit including:
  • Social media content templates
  • Email outreach templates
  • Website copy and landing page recommendations
  • Visual presentation materials for recruitment events
• Brand-aligned messaging that resonates with target volunteer demographics

Virtual Recruitment Presentations

• Enhance presentation deck(s) for volunteer recruitment events
• Lead virtual presentations to potential volunteer groups and networks

Systems & Infrastructure

• Volunteer application tracking system recommendations and setup
• CRM or database structure for managing volunteer pipeline
• Workflow automation recommendations (where applicable)

Success Metrics

• Documented recruitment processes ready for internal team handoff
• Complete toolkit of recruitment materials
• Measurable increase in volunteer applications and inquiries
• Established systems that can be sustained by internal team post-engagement

Support & Collaboration

You'll work closely with:

• Coaching Program Lead (primary point of contact)
• Chief Growth Officer
• Marketing/communications team members as needed

Regular check-ins: Bi-weekly progress meetings (30-60 minutes)

Ideal Consultant Background

• Experience in volunteer recruitment, talent acquisition, or related field
• Marketing, communications, or public relations expertise
• Nonprofit sector experience preferred
• Strong presentation and content creation skills
• Self-directed with ability to manage projects independently
• Experience with volunteer management software and platforms
• Knowledge of skill-based volunteering trends and best practices
• Knowledge of workflow automation tools (Zapier, Microsoft Power Automate, etc.) a plus
• Experience with database management and CRM systems

About Empower Work

Empower Work is a national nonprofit changing the lives of workers across the United States. We envision a world where everyone can thrive at work. When work actually works for people, an individual’s economic and emotional well-being increases. And there is a ripple effect: communities, companies, the economy, and our democracy, thrive.

Mission

Empower Work is on a mission to create healthy, equitable workplaces where people are valued, supported, and empowered in ways that support their economic mobility, emotional well-being, and career success.

How We Fuel Change

To achieve our mission, we take a three-pronged approach:

1. Direct service - our free, confidential text line improves well-being for historically marginalized workers through coaching and resources that support increased confidence, clarity, agency, empowerment, and economic security – all rooted in equity.
2. Training and community - we improve workplace skills, practices, and education through our training platform for both volunteers and community partners.

• Policy and practice change we root approaches to systemic workplace change in workers’ experiences through data and stories.

Since 2018, we've supported over 500,000 workers through our text line and digital content. Over 94% report improved mental health and over 80% report improved financial security. See more of our impact in our 2024 Impact Report. We overwhelmingly support workers with the least power and fewest resources. Over 54% of those our mission supports identify as a person of color, 76% identify as women, and 80% make less than $75K/year. The top industries served are health and human services, retail, service, education, tech (IT), and other (manufacturing, trucking, etc).

You’ll join a nimble, collaborative, creative, and “roll-up-your-sleeves” team as well as a community of driven, accomplished professionals who are passionate about making workplaces across the U.S. positive environments, rich in opportunity for everyone. Ultimately, every team member, advisor, volunteer, Board Member, and champion is driven by the goal of growing our impact by ensuring millions more people have the tools to thrive at work.

Our Culture

As a team, we have a shared purpose, prioritizing a healthy, equitable, welcoming work environment that includes a robust sense of belonging, flexibility to tackle what’s needed across life, support to grow and thrive personally and professionally, and meaning in doing this transformational work together towards big goals while having fun and finding joy.

Our Values

We operate from shared values driven by our vision and mission. They are how we show up every day in our work as we make decisions, evaluate our impact, and assess how we can better serve workers.

• We put our community first. Human-centered service is at the core of how we approach our work. We’re committed to prioritizing the people we serve above all else, and striving to meet their needs through every aspect of our work.
• We improve ourselves and our impact with care. We’re committed to growing individually and as a team to achieve our mission. We build each other up to improve our individual and collective impact. With trust and empathy, we share and accept feedback often. We are hard on ideas to maximize our individual and collective impact, and easy on people to preserve a safe, trusting, and collaborative culture. When disagreeing, we do it early, create respectful space for exploring, then commit to the final decision. We know that challenging perspectives and being respectful are in harmony, not conflict.
• We hold ourselves accountable. We are accountable for the impact of our actions. We acknowledge and address any shortcomings, communicate proactively, and consistently deliver on our goals to achieve the impact we are committed to.
• We embrace curiosity. We are constantly curious to better ourselves, the community we serve, and our impact. We explore what’s working, what’s not, what we do and don’t know about the people we serve. We dig into those questions actively through quantitative and qualitative data analysis, asking into the community and testing iterative approaches to impact, and actively seeking feedback from our help seekers, partners, and advisors.
• We embody equity, diversity, inclusion, and belonging. We share a commitment to creating an environment where everyone has an opportunity to thrive. As a team, we seek out, welcome, and value diverse experiences and perspectives knowing that makes our work, our team, and our impact stronger.

Questions? Contact volunteer@empowerwork.org