Volunteer Web Producer

Remote, Flexible, 5 hrs/week

About Hugspace

Hugspace.org is a nonprofit organization that provides a digital warmline – a peer-led, multilingual space for free, stigma-free emotional support. Our trained volunteers offer active listening and real-time emotional presence for individuals navigating stress, loneliness, displacement, or trauma. We center empathy, accessibility, and cultural relevance – especially for immigrants, refugees, and trauma-exposed communities.

What You’ll Do:

• Website Content & Basic Development (Squarespace)
• Squarespace Editing: Update website content, manage existing pages, and potentially add new pages for events, volunteer opportunities, or payment systems
• Basic Web Development (JavaScript): Implement pre-screening forms on the Squarespace website with geographic validation using JavaScript before redirecting to Setmore
• User Experience (UX): Understand of user-friendly design to ensure ease of use for clients booking appointments and volunteers accessing information
• Website Analytics & Performance Management - Web Producer
• Google Analytics 4 Administration: Set up and configure GA4 for hugspace.org, implement conversion tracking for appointment bookings, and monitor user behavior patterns
• Squarespace Analytics Integration: Connect GA4 with Squarespace for comprehensive site performance monitoring and SEO optimization
• Search Console Management: Manage Google Search Console for site visibility, keyword performance, and technical SEO issues
• Performance Monitoring: Monitor website speed, mobile responsiveness, accessibility compliance, and user experience metrics
• Geographic Traffic Analysis: Understand client geographic distribution patterns to inform service delivery and marketing decisions

What You’ll Need:

• Experience in Basic Web Development
• Knowledge of Website Analytics & Performance Management
• Self-motivation and problem-solving skills
• Passion for nonprofit work and Hugspace’s mission
• Proficiency in English, knowledge of Ukrainian or Russian is a plus

We’ll Provide

• • Fully remote, flexible schedule to fit your availability
  • Hands-on experience in community engagement and digital mental health support
  • Access to internal resources, training, and self-development tools
  • Mentorship and direct support from Hugspace leadership
  • Networking opportunities within the nonprofit, health, and advocacy sectors
  • Letter of recommendation upon successful completion
  • Meaningful opportunity to contribute to emotional safety, peer care, and collective healing

Time Commitment

• • Approx. 5 hours per week (flexible timing)
  • 3–6 months minimum commitment preferred

How to Apply

To express your interest, please email your resume and a brief message outlining your background and why this opportunity resonates with you to hr@hugspace.org. Let’s build it together - a safe, stigma-free space for real emotional connection and community.