Administrative Assistant & Front Desk Receptionist

Key Responsibilities

• Greet people entering the local unit, determine nature and purpose of visit,

and direct or escort them to specific destinations

• Perform various administrative support tasks
• Provide administrative support to Red Cross staff and volunteers
• Answer telephone calls, take messages, or transfer calls
• Sort and deliver incoming mail and send outgoing mail
• Provide general information to staff, volunteers, clients, and the public
• Type, format, or edit documents
• Copy, file, and maintain paper or electronic documents and records
• Create Word documents and Excel spreadsheets using Microsoft Office
• Write and send emails to staff, clients, and the public
• Schedule and confirm appointments and maintain event calendars
• Collect and follow up with any issues, feedback and stories from customers

and the public

• Keep inventory of office supplies and kitchen supplies
• Assist with meeting set up
• Time Commitment

i.e. Approximate # of hours per

week or month

4 hours per week

• Qualifications • Passion for the Red Cross mission and the community
• Work well with others
• Respectful and maintain confidentiality
• Willingness to learn
• Computer skills are desired, but not required
• Internet at home if wanting to do virtual work
• Ability to answer phones, learn multi-line system, and answer questions from

the public

Are you able to handle multiple tasks at once (phone calls, in-person

visitors etc.)