Volunteer Web Developer

Remote, Flexible, 5 hrs/week

About Hugspace

Hugspace.org is a nonprofit organization that provides a digital warmline – a peer-led, multilingual space for free, stigma-free emotional support. Our trained volunteers offer active listening and real-time emotional presence for individuals navigating stress, loneliness, displacement, or trauma. We center empathy, accessibility, and cultural relevance – especially for immigrants, refugees, and trauma-exposed communities.

What You’ll Do:

• Automation & Integration Specialist

Zapier Workflow Development: Build and maintain complex, multi-step Zaps to connect various systems (Setmore, Zoom, SurveySparrow, HubSpot, email services)

API Understanding: Work with APIs of different platforms (Setmore, Zoom, Google Cloud Natural Language) to facilitate custom integrations if Zapier's native connectors are insufficient

Logic Implementation: Implement geographic filtering logic within Zapier to screen international bookings and trigger automated actions (alerts, auto-cancellation, redirect emails)

Data Transformation: Use Zapier's tools to standardize data formats across systems (e.g., phone numbers, names, dates)

• Google Workspace Administration
• User & Group Management: Add new users, assign organizational units (OUs) for access control (e.g., "Hugs Volunteers Limited Access" vs. "Hugs Volunteers"), and manage Google Groups for shared accounts (e.g., scheduler@hugspace.org)
• Document Management: Organize shared materials and set up access permissions for documents in Google Drive, such as the "Navigator Shared Materials" folder
• Information Security & Password Management
• 1Password Administration: Set up and manage vaults (folders) for different access levels (e.g., employee, admin, shared) and to train users on secure password sharing and generation through the platform
• Security Awareness: Understand security best practices, particularly related to sensitive data and access controls
• Access Control Management: Implement the principle of least privilege across all systems, manage user lifecycle (onboarding/offboarding), and maintaining audit trails for sensitive data access
• Security Incident Response: Handle potential data breaches, unauthorized access attempts, or system compromises affecting volunteer or client data

What You’ll Need:

• Expertise in Zapier
• Competence in Google Workspace
• Experience in Information Security & Password Management
• Self-motivation and problem-solving skills
• Passion for nonprofit work and Hugspace’s mission
• Proficiency in English, knowledge of Ukrainian or Russian is a plus

We’ll Provide

• • Fully remote, flexible schedule to fit your availability
  • Hands-on experience in community engagement and digital mental health support
  • Access to internal resources, training, and self-development tools
  • Mentorship and direct support from Hugspace leadership
  • Networking opportunities within the nonprofit, health, and advocacy sectors
  • Letter of recommendation upon successful completion
  • Meaningful opportunity to contribute to emotional safety, peer care, and collective healing

Time Commitment

• • Approx. 5 hours per week (flexible timing)
  • 3–6 months minimum commitment preferred

How to Apply

To express your interest, please email your resume and a brief message outlining your background and why this opportunity resonates with you to hr@hugspace.org. Let’s build it together - a safe, stigma-free space for real emotional connection and community.