Museum Front Desk Volunteer

Museum Front Desk Volunteers are often the first people our visitors meet, and they play a key role in creating a positive museum experience. Volunteers assist at the admissions desk by selling tickets, checking in guests, and offering a warm welcome. They answer questions about the Museum, its exhibits, and the day’s events, as well as provide information about the Gaslamp Quarter, nearby dining, and transportation.

Front Desk Volunteers also distribute brochures and audio tours, recommend highlights to see during a visit, assist with basic data entry, and process admission, gift shop, and membership transactions. Sharing information about museum memberships and helping guests sign up or renew is an important part of this role.

Qualifications

• Friendly, outgoing, and comfortable engaging with the public
• Strong customer service and communication skills
• Detail-oriented and able to handle transactions accurately
• Willing to confidently promote museum memberships
• Basic computer skills and ability to search for information as needed
• Active email account for scheduling and communication
• Cash-handling experience preferred
• Interest in San Diego history is helpful
• Additional language skills are a plus
• Must be 18 years or older
• Must pass a criminal background check and sign a confidentiality agreement

To apply, please apply directly through Idealist, our volunteer application form, or email info@gaslampmuseum.org.

We’d love to have you join our volunteer team and help bring Gaslamp history to life!