Remote Volunteering from the Comfort of Your Home

Volunteer Remotely from Home!

Our Virtual Volunteer Program is designed to support both patients and staff by connecting volunteers with patients during their hospital stay. Volunteers place calls to check on patients’ comfort, ask if they need any items, share hospital visitation guidelines, and collect staff recognition that patients would like shared with unit leaders.

With guidance from our care teams, volunteers play an important role in ensuring patients receive timely support and feel heard throughout their hospital stay.

Using a system approved call script, volunteers reach out to patients within 24 hours of their hospital admission.

Days/Hours of Operation:

• 7 days a week 9:00am-6:00pm, (CST) to place patient calls
• Flexible days and hours!

Requirements:

• • Must be 17 years of age or older
  • Access to a laptop/PC workstation
  • Solid technology skills are recommended

Volunteer Commitment:

• Total Hours: 60-hour commitment, minimum (no set timeframe for completion)
• Weekly Hours: Minimum of 2–3 hours per week; additional time may be given

In-Depth Program Training:

• 7–8 hours, conducted by our training team (Monday–Friday, 8:30 AM – 5:00 PM)
• Plan accordingly for training

Go to www.aurora.org/volunteer to apply. For questions, feel free to call 414-315-0489.

Please see testimonial about this position below.

Meet Mei, a psychology major at a Milwaukee area college. Mei volunteers in our Concierge Admission Program (CAP). Mei explains what she does through the program and why it is so meaningful to her: One of the things I like about working on the Concierge Admission Program (CAP) are the patients’ lives that I touch. While it is not patient contact and you might not get to see the effect, I know that I am leaving a mark on some of those patients - even if it’s just for a moment. I enjoy being able to talk to patients, especially those that seem happy to talk to me. Additionally, even though I am only talking to patients for a brief time, sometimes from those 5 minute phone conversations I feel like I have been able to take a peek into someone’s life. That has given me the ability to feel like I am connecting to each patient on a deeper level and that I am gaining new experiences and perspectives from patients that I have not had before.

Some of my most favorite calls are with patients who clearly express their gratitude and happiness from our calls. Sometimes their gratitude is expressed in words and sometimes I can just hear it in their voice. Those calls with those patients make me believe that my one phone call to relay information and check up on them made their day. I believe it reminds them that people do care about them and are taking time to check in on them.

I like volunteering on CAP and the flexibility that it allows. The leadership team is very supportive, understanding, and flexible with my needs and my time.