Dog Kennel Concierge serves as the first point of contact for visitors in the adoption lobby. They help create a welcoming, safe, and informative experience for visitors looking to adopt, while supporting staff and ensuring smooth operations in the adoption lobby and dog hallway.
Responsibilities
Requirements
Getting Started
Before you begin, please watch our Volunteer Orientation Video—it’s the first step in the onboarding process.
👉 Click here to watch and start your application
Key Details to Know
Frequently Asked Questions
Can anyone under 16 volunteer?
Not at the shelter. However, families can get involved through our Foster or Broward Buddies Programs. Email foster@broward.org to learn more.
Do you accept group volunteers?
Yes! Groups are welcome with advance scheduling. Email animalcarevolunteer@broward.org for details.
Is prior experience required?
No experience is needed—we provide orientation and on-the-job training.
What’s the time commitment?
Volunteers commit to at least 8 hours within a 3-month period to stay active.
Can I earn school community service hours?
Yes, if you’re 16 or older. Students under 16 can foster or host a donation drive instead (email foster@broward.org or animalcarevolunteer@broward.org).
Do you accept seasonal volunteers?
Absolutely. Just let the Volunteer Coordinator know your availability.
Is a background check required?
Yes! All volunteers complete a background check.
Do I need to live in Broward County?
No, residency is not required.
Can youth volunteers help at events?
Yes, but you must be 18 or older to handle animals and provide your own transportation.
I already have dog-walking experience. Do I still need training?
Yes. All dog walkers complete our training to ensure the safety of animals, volunteers, staff, and visitors.
Can I change my volunteer assignment?
Yes, you are welcome to explore different departments where help is needed most.
Can I just show up to volunteer?
No. All shifts must be scheduled via Volgistics in advance to keep operations running smoothly.