Senior Medicare Patrol - Help Medicare Beneficiaries in Wisconsin

Senior Medicare Patrols (SMPs) empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education. SMPs are grant-funded projects of the federal U.S. Department of Health and Human Services (HHS), U.S. Administration for Community Living (ACL). SMPs exist in each of the 50 states, the District of Columbia, Guam, Puerto Rico, and the Virgin Islands. Learn more about what the general national SMP program here: www.smpresource.org

Purpose of the volunteer roles are to assist in spreading the mission and vision of SMP in Wisconsin. All current roles designated supervisor is the SMP Outreach and Volunteer Coordinator. The worksite location is to be announced based on event, generally outside of the GWAAR office. This is a state-wide program and we encourage those outside of the Madison area to apply!

Current SMP volunteer roles include:

Information distributor: This role involves transporting and disseminating information materials to sites and events, and may include presenting prepared copy or performing scripted activities for small groups. Volunteers who work in this role do not engage in discussions with others about personal information or situations. It is not considered to be a position of trust.

Exhibitor: This role involves staffing information kiosks or exhibits at events such as health fairs. Volunteers who staff exhibits provide general information about the program to the public and answer basic questions. It is a position of trust.

Presenter: This role involves giving substantive presentations to small and large groups, with the opportunity for interaction with the audience during time set aside for Q & A and discussion. It is a position of trust.

• Position of trust is defined as any role that involves access to at least one of: beneficiaries or other vulnerable people, such as family members, personal or confidential information, money or other valuables. Position of trust are subject to significantly more rigorous screening inquiries.

Applications are accepted on a rolling basis. Please email us with any questions or concerns.