External Intake (EI) Coordinator

Dallas Pets Alive! is a highly respected animal rescue organization and provides the perfect place to utilize your skills to grow personally and professionally. Our mission is to promote and provide the resources, education, and programs needed to eliminate the killing of companion animals in North Texas - and volunteers make our mission a reality.

With over 350 Volunteers on more than 10 teams, we have numerous opportunities for you to join our mission. By dedicating your valuable time to DPA, you are directly impacting our ability to achieve our organizational goals in a fun and supportive community. To learn more about Dallas Pets Alive! visit https://dallaspetsalive.org

As the External Intake (EI) Coordinator, you will be making a huge impact on this mission by assisting the community when they have a surrender or intake request.

Team: Foster

Location: Remote/Virtual - Virtual from anywhere, understanding we are in the CST time zone.

Time Commitment: Up to 5-10 hours per week

Reports to: Assistant Foster Director, Foster Director, Assistant VP of Animal Operations, VP of Animal Operations and the Executive Director.

Compensation: This is a Volunteer Position with no monetary compensation. After one year of service we issue a professional letter of recommendation from our Director of Volunteer Management and Human Resources, as well as a LinkedIn recommendation(s) as applicable.

Works with: Will have regular and continuous contact virtually or over the phone with team leaders, foster parents, and other volunteers.

Responsibilities:

As the EI Coordinator you will be the main point of contact between Dallas Pets Alive and the requestor.

• Forward potential candidates to the Intake Approval Team for review
• Making sure medical or any other records are obtained from the requestor and uploaded to our records system
• Making sure owner surrender forms are in on surrender situations
• Making sure the EI agreement is signed and loaded to our records system
• Process the initial step to intake the pet

Qualifications/Skills:

• Must be at least 18 years of age
• Proficiency with Gmail and G-Suite applications
• Fluency in English; bilingual a plus!
• Ability to operate a computer or mobile device

What we look for in our Volunteers:

• Commitment to DPA!’s mission and values.
• Excellent oral and written communication skills to maintain professional level correspondence at all times.
• A motivational, can-do attitude to represent DPA! in a positive manner to our supporters and the general public.
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner.
• A love for animals and dedication to the cause of animal welfare.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare.

Our Commitment to You:

Dallas Pets Alive! champions a world where:

1. Both ends of the leash are respected and honored. All individuals are treated with dignity, compassion, and understanding.
2. We treat all living beings as they wish to be treated.

DPA is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We will lead with positive intent and foster inclusivity and belonging in all that we do.

DPA! has a zero-tolerance discrimination policy. Unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, or sexual orientation will not be tolerated.

To be considered for this position, please complete our Official Volunteer Application at https://dallaspetsalive.org/volunteer/volunteer-application/

For general information about volunteering, visit https://dallaspetsalive.org/volunteer/

Dallas Pets Alive! is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We are committed to providing equal opportunity and reasonable accommodation. To request reasonable accommodation, contact volunteer@dallaspetsalive.org.