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Systems Operations Specialist

Digital Aid Seattle
Remote, Volunteer can be anywhere in the world
Apply

    • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime, evenings)
    Commitment Details:
    Minimum 4 hours/week for 6 month
    Recurrence:
    Recurring
    Volunteers Needed:
    3
    Cause Areas:
    Animals, Housing & Homelessness, Hunger, Food Security

    Description

    Systems Operations Specialist

    Do NOT apply through VolunteerMatch.

    Please apply here instead. https://www.digitalseattle.org/volunteers

    Responsibilities

    - Research, analyze, and incorporate new tools into the organization’s technology ecosystem.

    - Build, maintain, and optimize Airtable to meet the operational needs of various teams.

    - Assist users in managing interfaces, troubleshooting issues, and navigating the tools effectively.

    - Ensure best practices for managing relational databases, focusing on data integrity, system organization, and change management.

    - Maintain detailed release notes and documentation for system changes and tool integrations, coordinating with relevant stakeholders.

    - Work closely with other DAS teams to ensure tools and systems align with operational goals and strategies.

    Preferred Qualifications

    - Experience with SaaS platforms, relational database management, and tool integration.

    - Familiarity with system automations, interface design, and third-party integrations (e.g., Zapier, Integromat).

    - Knowledge of change management, system documentation, and user support processes.

    - Strong problem-solving skills with a proactive approach to issue resolution.

    Key attributes for success

    - Systems Thinking and design mindset

    - High emotional intelligence (EQ)

    - Calm under pressure and results-driven

    - Positive, encouraging, and supportive of others

    - Open to feedback and continuous improvement

    Do NOT apply through VolunteerMatch.

    Please apply here instead. https://www.digitalseattle.org/volunteers

    Responsibilities

    - Research, analyze, and incorporate new tools into the organization’s technology ecosystem.

    - Build, maintain, and optimize Airtable to meet the operational needs of various teams.

    - Assist users in managing interfaces, troubleshooting issues, and navigating the tools effectively.

    - Ensure best practices for managing relational databases, focusing on data integrity, system organization, and change management.

    - Maintain detailed release notes and documentation for system changes and tool integrations, coordinating with relevant stakeholders.

    - Work closely with other DAS teams to ensure tools and systems align with operational goals and strategies.

    Preferred Qualifications

    - Experience with SaaS platforms, relational database management, and tool integration.

    - Familiarity with system automations, interface design, and…

    Location

    Remote
    Volunteer can be anywhere in the world
    Associated Location
    Seattle, Washington, US

    Apply to This Volunteer Opportunity

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