Operations & Transport Manager

Organization: Good Neighbors Network

Location: Greater Boston / Remote / on-site for events as they come

Ideal Commitment: Flexible, approx. 5-10 hours per week

About Us:

The Good Neighbors Network is a growing community of local volunteers, organizers, and neighbors working together to build a stronger, more connected, and more caring Boston. We organize small acts of service, community-building events, and collaborative projects — including food pantries and neighborhood-based mutual aid — that make a real, tangible difference where people live.

What We're Looking For:

We’re looking for an Operations & Transport Manager to help keep our community food pantry running smoothly. This role is essential to making sure food, supplies, and materials get where they need to be — on time, safely, and efficiently. You’ll work closely with the founder and volunteer leads to coordinate logistics for pantry days, food pickups, storage, and special events.

This is a great role for someone who enjoys problem-solving, planning, and making systems work — and who wants to contribute in a practical, high-impact way.

Responsibilities:

• Coordinate food and supply transportation for pantry days, food drives, and community events.
• Help plan and manage logistics for storage, pickup, and delivery of food and materials (e.g., cars, volunteers, timing, load plans).
• Maintain simple operational systems (checklists, schedules, pickup plans) to ensure smooth execution.
• Communicate with volunteers, partners, and organizers to confirm logistics and day-of needs.
• Identify operational gaps or risks and suggest improvements to make events more efficient and accessible.
• Support day-of operations as needed (setup, breakdown, flow coordination).

Qualifications:

• Reliable, organized, and comfortable coordinating moving parts.
• Strong communication skills and ability to follow through.
• Comfort with basic logistics planning (transport, timing, storage).
• Experience in operations, logistics, delivery, event setup, or volunteer coordination is a plus — but not required.
• A genuine commitment to community service and helping neighbors.

What You’ll Gain:

• Hands-on experience in community operations and nonprofit logistics.
• A meaningful leadership role in a growing grassroots network.
• The satisfaction of knowing your work directly enables families and neighbors to receive support.
• Flexibility and autonomy, with clear purpose and real-world impact.