Onboarding and Setup Lead Manager Volunteer

Oversee and guide the work of the Onboarding & Setup Lead Coordinator to ensure new volunteers have a smooth, welcoming, and well-supported start. You’ll manage the onboarding process, improve procedures, and make sure every new recruit feels ready and connected from day one.

Key Duties/Responsibilities:

• Supervise and support the Onboarding & Setup Lead Coordinator in daily tasks
• Ensure onboarding processes and schedules are organized, efficient, and up to date
• Monitor volunteer onboarding progress and address any gaps or issues
• Review and improve orientation materials, welcome emails, and setup guides
• Serve as a point of contact for escalated questions or technical issues
• Provide coaching and feedback to coordinators to maintain high onboarding standards
• Track completion of onboarding metrics and report on volunteer readiness

Minimum Required Skills/Competencies:

• Resume
• Strong leadership and team management skills
• Excellent organization and project management
• Friendly, clear, and patient communicator
• Tech-savvy with tools like Google Drive, Google Meet, Google Chat and email systems
• Assign tools to volunteers
• Detail-oriented and reliable with follow-through
• Comfortable providing coaching and constructive feedback

Benefits:

• LinkedIn Endorsement for leadership skills
• Social Media Volunteer Highlight
• Public recognition and impact within the organization
• Recommendation letter upon request
• Hands-on leadership experience in a mission-driven, volunteer-based nonprofit