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Published 1/30/26 8:13PM

IT Support Volunteer

MENTAL HEALTH AND RECOVERY COUNSELING EDUCATION AND TRAINING
Remote, Volunteer must be in United States
I Want to Help

    • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime)
    Time Commitment:
    Flexible
    Commitment Details:
    Flexible scheduling available. Volunteers may contribute during regular business hours, program hours, or weekends depending on availability and need, with all responsibilities carried out in a fully remote environment.
    Recurrence:
    Recurring
    Volunteers Needed:
    2
    Cause Areas:
    Children & Youth, Community Development, Education, Family, Mental Health
    Benefits:
    Training Provided
    Participation Requirements:
    Attend Orientation
    Age Requirement:
    21+
    Other Requirements:
    Volunteers must be comfortable learning new digital tools, maintaining confidentiality, and working independently or collaboratively within a remote environment.

    Description

    Overview:

    The IT Support Volunteer helps ensure that staff and volunteers have the technical tools and confidence needed to do their best work. This role is ideal for someone who enjoys troubleshooting, providing guidance, and improving digital systems and workflows.

    Key Responsibilities:

    • Assist staff and volunteers with basic technical troubleshooting
    • Support setup and maintenance of user accounts, software assignment, and device access
    • Help organize digital files, shared drives, and resource libraries
    • Provide guidance on best practices for remote work and digital communication
    • Document simple step‑by‑step guides or FAQs to support users

    Ideal Skills & Qualities:

    • Comfortable with basic IT concepts and problem‑solving
    • Patient, supportive, and clear when teaching others
    • Organized and able to explain technical concepts in simple terms
    • Dependable and responsive

    What Volunteers Gain:

    • Real‑world IT support experience suitable for help desk, tech support, or IT administration pathways
    • Strengthened troubleshooting, communication, and customer service skills
    • Experience creating/understanding user guides, support materials, and technical documentation
    • Insight into how nonprofits manage systems and support remote teams

    Location

    Remote
    Volunteer must be in United States
    Associated Location
    Copperopolis, CA 95228, USA

    Please fill out this form

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