Donor Relations Specialist (Hybrid)

Donor Relations Specialist

Hybrid Volunteer Opportunity

Dogs Matter is a unique and innovative 501(c)(3) organization whose mission is to provide the needed services and support to gain long-term sobriety and stability and provide a healthy and loving environment for their pet. Dogs Matter is the only non-profit agency in Texas offering free temporary foster care placement and aftercare support services specifically for pets of people with addictions receiving substance abuse treatment.

Dogs Matter has become a department of Dallas Pets Alive (DPA). With over 350 Volunteers on more than 10 teams, we have numerous opportunities for you to join our mission. By dedicating your valuable time to Dogs Matter, you directly impact our ability to achieve our organizational goals in a fun and supportive community. To learn more about Dogs Matter visit https://www.dogsmatter2.org/

Are you a people-person who loves building genuine connections and sharing good news? We’re looking for a Volunteer Donor Relations Specialist to help strengthen relationships with the amazing supporters who make our work possible. You’ll help ensure donors feel informed, appreciated, and inspired to stay involved. If you enjoy thoughtful communication, staying organized, and being part of a purpose-driven team—we’d love to hear from you!

About Dogs Matter: https://www.dogsmatter2.org/

About Dallas Pets Alive: https://dallaspetsalive.org

Team: Dogs Matter

Location: Hybrid, local to the Dallas-Fort Worth area

• Time Commitment: 1 - 2 hours a week (with 4 times/year of up to 5 hours per week)

Compensation: This is a Volunteer Position with no monetary compensation.

Reports to: Director of Operations

Works with: This role requires collaboration with the Dogs Matter Team, Donor Appreciation Coordinator, and DPA Development team. You will develop relationships and regularly interact with our donors.

Primary Responsibilities:

• Serve as a friendly point of contact for donor inquiries and messages
• Create and send donor updates, emails, and occasional impact reports
• Track donor interactions and feedback to help improve engagement
• Help brainstorm and implement small stewardship touches
• Collaborate with the Donor Appreciation Coordinator to ensure donors feel valued
• Support fundraising events and donor engagement campaigns

Qualifications/Skills:

• Excellent written and verbal communication skills
• Friendly, thoughtful, and professional interpersonal style
• Organized and detail-oriented with good follow-through
• Comfortable with email, spreadsheets, and basic donor databases
• Passion for our mission and for building meaningful relationships
• Previous experience in donor relations, fundraising, or customer service is a plus but not required
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare
• Must be at least 18 years of age

What we look for in our Volunteers:

• Commitment to DPA!’s mission and values.
• Excellent oral and written communication skills to maintain professional-level correspondence at all times.
• A motivational, can-do attitude to represent DPA! in a positive manner to our supporters and the public.
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner.
• A love for animals and dedication to the cause of animal welfare.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare.

Our Commitment to You:

Dallas Pets Alive! champions a world where:

1. Both ends of the leash are respected and honored. All individuals are treated with dignity, compassion, and understanding.
2. We treat all living beings as they wish to be treated.

DPA is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We will lead with positive intent and foster inclusivity and belonging in all that we do. DPA! has a zero-tolerance discrimination policy. Unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, or sexual orientation will not be tolerated.

To be considered for this position, please complete our Official Volunteer Application at https://dallaspetsalive.org/volunteer/volunteer-application/

For general information about volunteering, visit https://dallaspetsalive.org/volunteer/

Dallas Pets Alive! is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We are committed to providing equal opportunity and reasonable accommodation. To request reasonable accommodation, contact volunteer@dallaspetsalive.org.