Operations Manager

First & Gold Foundation

Status: Volunteer / Part-Time

Time Commitment: Approximately 8–10 hours per week

Location: Remote (with occasional in-person support as needed)

Reports to: Chief Operating Officer (COO)

About First & Gold Foundation

First & Gold Foundation is a mission-driven nonprofit organization dedicated to expanding access, opportunity, and equity for youth and families through sports, education, and community-based programming. As we scale, strong operational systems and processes are essential to delivering effective programs and maintaining organizational excellence.

Position Overview

The Operations Manager is responsible for supporting and improving the day-to-day operations of the First & Gold Foundation. Reporting to the Chief Operating Officer, this role helps ensure that internal processes, systems, and workflows run smoothly and efficiently across the organization.

This role is ideal for a detail-oriented professional who enjoys building structure, improving processes, and supporting mission-driven work.

Key Responsibilities

Operational Management

• Support day-to-day operational functions across programs and departments
• Help develop, document, and improve internal processes and workflows
• Ensure operational tasks are completed efficiently and on schedule

Systems & Process Improvement

• Support the implementation and management of operational tools and systems
• Identify opportunities to streamline processes and improve efficiency
• Maintain documentation for standard operating procedures (SOPs)

Cross-Functional Coordination

• Coordinate with program, marketing, finance, and development teams
• Support scheduling, logistics, and internal communications
• Assist leadership with operational planning and execution

Compliance & Administrative Support

• Support compliance with organizational policies and procedures
• Assist with record keeping, documentation, and reporting
• Support risk management and operational best practices

Project & Event Support

• Provide operational support for programs, events, and initiatives
• Assist with vendor coordination, materials, and logistics as needed
• Support post-project and post-event follow-up

Qualifications

• Experience in operations, project management, or administrative roles
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities and deadlines
• Comfortable working independently and collaboratively
• Experience with nonprofit or mission-driven organizations preferred
• Proactive, reliable, and detail-oriented mindset

Time Commitment

• Approximately 8–10 hours per week
• Flexible schedule; additional availability may be required during peak program or event periods

Why Volunteer with First & Gold Foundation?

• Help build and strengthen operational systems from the ground up
• Gain hands-on experience in nonprofit operations and management
• Collaborate with a committed and professional leadership team
• Make a tangible impact on youth, families, and communities