Intake Worker

The Intake Worker is responsible for welcoming and assessing new clients to determine their needs and eligibility for services.

Key duties include conducting initial interviews, collecting relevant information, completing intake forms, and providing referrals or information about available resources. The Intake Worker maintains accurate records and ensures clients feel supported and respected throughout the process. Strong communication, empathy, and organizational skills are essential for this role, as it serves as the first point of contact and sets the tone for clients’ experience with the organization.