Community Engagement Moderator

Work on Climate (WoCl) is a leading non-profit focused on mobilizing humanity’s talent to build a regenerative, climate-positive economy.

You probably know us for our online community — the world’s largest climate career and action community — which has helped thousands of people find climate jobs, start companies, and build impactful networks. We’ve been featured in Fast Company, the New York Times, Wired, and more.

But our work is entering a new chapter.

We are shifting beyond helping individuals find climate jobs. We are now supporting professionals to organize, mobilize, and transform whole sectors and regions toward regenerative futures.

About the team

The Community Cultivation team is responsible for creating a relational community* for our members—enabling career transitions into climate work, sharing crucial industry knowledge, and fostering the connections that help members find jobs, launch climate ventures, or incorporate sustainability into their current roles.

• In a relational community, as defined in Relationality by David Jay, relationships form when people change one another in ways that persist over time. Unlike transactional environments, relational spaces facilitate deeper connections, creative collaboration, and resilient support networks. Your role will help foster this environment where meaningful change can occur between members.

Role Summary

We’re seeking community engagement moderators who can help maintain a vibrant, supportive, and relational community in our Slack workspace. This position is open as our community has grown significantly, and we need additional stewards to maintain the high quality of interaction that members expect. During your volunteer term, you’ll help members to abide by our community guidelines, identify and address situations in which they do not, and foster positive connections between members.

Time commitment

5 hours/week consistently for the next 6 months (or more!).

Our current meeting schedule is weekly on Fridays at 9am PT/12pm ET/6pm CET for 45 minutes, with additional asynchronous collaboration throughout the week.

Your availability needs to be compatible with PST (GMT-8) working hours.

What’s in it for me?

Volunteering as part of the Community Cultivation Team means you will have a direct impact on the value people get out of the Work on Climate community and how much they will be encouraged and inspired to give back in return. In addition to playing a critical role in enabling the climate talent transition, you will get to:

• Apply your skills to climate by managing a 30K+ Slack community dedicated to working on climate
• Hone your conflict resolution and communication skills in a professional setting
• Experience supporting a long-term strategic project in community engagement
• Opportunities to pursue new methods of addressing community needs

What will I do?

As a community engagement moderator, you’ll serve as a relationship builder within the Work on Climate Slack workspace, creating an environment where meaningful connections flourish.

Together with the other volunteers on the Community Cultivation team, you’ll help to transform our digital space into a true community that remains healthy and aligned with community values.

Your work will directly impact our goal of creating a relational community for our members—enabling career transitions into climate work, sharing crucial industry knowledge, and fostering the connections that help members find jobs, launch climate ventures, or incorporate sustainability into their current roles.

Key responsibilities include:

• Attending to member form responses (violation reports and requests for help)
• Daily review of most active WoCl channels to ensure all posts follow community guidelines and channel purposes
• Serving as a community connector who helps members find others with complementary interests or skills and implementing strategies to strengthen connections
• Observing and analysing community behaviour and trends to understand member needs

What skills and commitment do I need?

You should be meticulous and have a knack for understanding different perspectives. The most effective candidates will have:

• Interest in leading both day-to-day moderation and supporting long-term improvements to the community guidelines and moderation policies
• Excellent individual and group communication skills, with the ability to work with people of different work and communication styles
• Superior critical thinking skills to make nuanced judgments about what content is appropriate in specific contexts
• Empathetic communication style that can translate member needs into concrete solutions
• Ability to identify and implement automation opportunities to streamline processes is a plus

Common Challenges

• Being empathetic, firm, and kind in managing community interactions
• Maintaining consistency between team members’ moderation decisions, even when there isn’t a clear “right” action
• Balancing urgent moderation tasks with long-term community engagement strategies
• Finding the right level of structure requires careful testing and iteration, as too much or too little guidance can both be problematic.

I’m interested! What do I do?

• Yay! We’re excited to learn more about you. Please fill out this application form to tell us about your skills and interests in volunteering with our awesome team. If you are selected for an interview, our team will be in touch in 1-2 weeks.