Idealist logoidealist
Get Involved
Find a Job
Search
JobsInternshipsOrganizations
Resources
Nonprofit Salary Explorer
Crowdsourced compensation data in the nonprofit sector. Insights for job seekers and employers.
Career Advice
Informative and practical resources to help guide you throughout your social-impact career.
Volunteer
Volunteers
Search Volunteer OpportunitiesVolunteer Resources
Business Solutions
API & Search Module
Explore our solutions for your company or CSR platform.
Our Partners
Enhance your volunteer engagement strategy through our trusted network.
Post on Idealist
Post
Post a ListingAdd your Organization
Resources
Employer Resources
Tools and advice to help you achieve your hiring and retention goals.
Help Desk
We’re here to help you with any and all of your idealist.org questions!
Donate
Log In
Sign Up

Search

Popular searches

Board member
Data analyst
Research
Health
Art
Nonprofit

Customer Support Volunteer

Prepare + Prosper
On-site, Volunteer must be in or near Saint Paul, MN
Apply

    • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime)
    Time Commitment:
    A few hours per week
    Recurrence:
    Recurring
    Volunteers Needed:
    50
    Cause Areas:
    Economic Development
    Benefits:
    Training Provided, Academic Credit Available
    Good For:
    Teens, Age 55+, International Volunteers
    Participation Requirements:
    Background Check, Attend Orientation
    Age Requirement:
    16+
    Wheelchair Accessible

    Description

    Customer Support Volunteers on the Prepare + Prosper volunteer team are the ultimate host and financial services guide. They welcome customers to tax clinics and keep the process running smoothly and make sure that every customer has an opportunity to talk about their financial situation and interests (if they so choose). As a Customer Support Volunteer, you will:

      • Check people in, making sure they have all their paperwork
      • Keep people moving through the tax preparation and review process
      • Check people out, collecting signatures and giving customers their completed return
      • Promote savings and provide relevant referrals for financial topics the customer is interested in
      • Provide stellar customer service and maintain privacy

    Commitment:

      • Attend an info session to learn all about P+P and the details of volunteering
      • Complete 7-8 hours of training to prepare for volunteering
      • Volunteer for one four-hour shift per week from January 24-April 15th (with flexibility when needed!)

    How do I know I am a good fit? No previous experience needed! If you have a passion for connecting with people, a knack for communicating detailed information in a clear way, the ability to juggle multiple tasks, and enjoy a fast-paced environment, then this gig is for you! Being bilingual in Spanish, Somali, Hmong, or Oromo is helpful but not required.

    How to get involved: Join us for an upcoming info session! Sign up to hear about our info sessions by filling out this interest form today: https://www.volgistics.com/appform/1700409573

    Customer Support Volunteers on the Prepare + Prosper volunteer team are the ultimate host and financial services guide. They welcome customers to tax clinics and keep the process running smoothly and make sure that every customer has an opportunity to talk about their financial situation and interests (if they so choose). As a Customer Support Volunteer, you will:

      • Check people in, making sure they have all their paperwork
      • Keep people moving through the tax preparation and review process
      • Check people out, collecting signatures and giving customers their completed return
      • Promote savings and provide relevant referrals for financial topics the customer is interested in
      • Provide stellar customer service and maintain privacy

    Commitment:

      • Attend an info session to learn all about P+P and the details of volunteering
      • Complete 7-8 hours of training to prepare for volunteering
      • Volunteer for one four-hour shift per week from January 24-April 15th (with…

    Location

    On-site
    2610 University Ave W, Ste. 450, Saint Paul, MN 55114, United States
    Directions

    We will have 7 additional tax sites throughout the Twin Cities region, and will go over those in the info session! Idealist only allows one address.

    How to Apply

    Sign up for an info session! We require new volunteers to attend one to learn about Prepare + Prosper's mission, volunteer options, and volunteer expectations before they can sign up for trainings and pick a volunteer role.

    Sign up for an info session! We require new volunteers to attend one to learn about Prepare + Prosper's mission, volunteer options, and volunteer expectations before they can sign up…

    Illustration

    Discover Your Calling

    Find opportunities to change the world with the latest social-impact job, internship, and volunteer listings. Plus, explore resources for taking action in your community.