Values: We demonstrate "CARE" in interactions with all customers: Credible - Demonstrate competence and show that we are worthy of the customer's confidence. Accountable - Assume personal responsibility for our actions and be dependable in follow-through. Responsive - Recognize that lives may depend on our willingness and ability to respond quickly and act appropriately. Empathetic - Understand the special needs of our customers and bring sunshine to their lives. Our "PLUS" standards encompass Performance, Leadership, Understanding, and Service.
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