Program Associate, based in Ohio, Kentucky, or Indiana

Program Associate (based in Ohio, Kentucky, or Indiana)

Transform Health is a mission-driven, nationally certified, women- and minority-owned health care consulting firm based in Sacramento, California. Our mission is to drive systems change to create healthy communities.

The full-time program associate is primarily rooted in our outreach and enrollment of Affordable Care Act (ACA) health coverage and workforce development efforts but is expected to support other projects for the firm in Ohio and nationally.

This is a 40-hour-per-week position within Transform Health, with hybrid-remote work based in Ohio, Kentucky, or Indiana and requiring local and national travel up to 10% annually. Experience with project coordination, external communications, program support, public speaking, creating work plans, adhering to project workflows, reporting, and using project management and CRM technology (e.g., Teamwork, Adobe, Excel, SharePoint, Salesforce, etc.) is required.

To be successful, you must be familiar with stakeholder engagement and outreach and enrollment, detail-oriented, eager to learn, an active listener, driven, and able to remain flexible across multiple projects in a dynamic health policy and program team environment of both remote and locally based experts.

Job Duties:

• Know health coverage under the Affordable Care Act (ACA) and enrollment or health policy in these areas.
• Provide overall project support across the team to drive projects to successful implementation and completion.
• Plan and execute a work plate that includes tracking progress and deadlines, creating PowerPoints, crafting communications with clients and stakeholders, and raising issues to management in a timely and strategic manner.
• Communicate with stakeholders about enrollment programming and answer enrollment-related questions, applying professional judgment and coordinating across teams.
• Support project team in editing and developing training content in PowerPoint and Canva.
• Collaborate with policy staff to ensure rigor and consistency of our materials and voice across written documents.
• Present trainings to stakeholders in person and through the online learning community.
• Write program reports in easy-to-understand language.
• Ensure deliverables and program activities are on track using project management workflows, including developing comprehensive summaries and work plans using project management tools, Word, and Excel.
• Track time, document work plans, and provide updates to senior leadership and key stakeholders in accordance with firm’s workflows.
• Inform annual conferences with enrollment programs around the country.
• Support backbone operations and administrative duties including coordinating internal/external schedules and planning meeting agendas.
• Provide infrastructural support and capacity building to the leadership of the firm including work planning; implementation planning; identification of training needs; and developing forms, processes, Excel tracking documents, Salesforce CRM data entry, reporting, developing workflows, and other processes to support operations.
• Support staff in brainstorming approaches, editing content, and developing training materials in PowerPoint or other adult learning platforms as needed.
• Identify and elevate best practices, trends, and program issues to senior management in an organized way.
• Travel to our Sacramento, CA headquarters at least bi-annually.
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree or at least two years of relevant work experience in outreach and enrollment
• Excellent communication skills: the ability to speak, document, and write clearly in communications to internal and external stakeholders
• Demonstrated track record of prioritizing multiple projects in a fast-paced and dynamic environment
• Proficiency in Microsoft Office, SharePoint, and Salesforce a plus
• Understanding of health programs and policies.
• Must have reliable transportation of your own.
• Home workstation including high speed internet for virtual meetings - Zoom, TEAMs, etc.

Location:

• Hybrid-remote, must reside in Ohio, Kentucky, or Indiana

Benefits:

• 401K with annual salary match
• Full medical, dental, and vision benefits
• DCFSA and FSA Available

Salary:

• $60,000 – $72,000/year

How to Apply:

To apply for this position, please send your cover letter, resume, and one PowerPoint or other relevant visual writing sample along to hiring@transformhc.com, including the position title in the subject line.