Taxpayer Advocacy Panel/Federal Advisory Panel

Better Government Volunteer Announcement

Taxpayer Advocacy Panel

The mission of the TAP is to listen to taxpayers, identify taxpayers' issues, and make recommendations for improving IRS service and customer satisfaction.

The Internal Revenue Service seeks civic-minded volunteers to serve on the Taxpayer Advocacy Panel (TAP), a federal advisory committee that listens to taxpayers, identifies key issues and makes recommendations for improving IRS service.

To be a member of the TAP you must be a U.S. citizen, current with your federal tax obligations, able to commit 300 to 500 hours during the year and able to pass an FBI criminal background check. New TAP members will serve a three-year term starting in December 2012. Anyone chosen as an alternate member will be considered to fill any vacancies that open in their area during the next three years.

Applications for the TAP will be accepted from March 19 through April 27, 2012. Applications are available online at www.improveirs.org. For additional information about the TAP or the application process, please call toll-free 888-912-1227.

Better Government Volunteer Announcement

Department of the Treasury Federal Advisory Committee

Taxpayer Advocacy Panel Member Volunteers work to improve Internal Revenue Service (IRS) Customer Service and Satisfaction

Opening Date: March 19, 2011 - Closing Date: April 27, 2011

You have a unique opportunity to contribute to improving your tax administration system by becoming a member of the IRS Taxpayer Advocacy Panel (TAP). The mission of the TAP is to listen to taxpayers, identify taxpayers' issues, and make recommendations for improving IRS service and customer satisfaction.

The TAP serves as an advisory body to the Secretary of the Treasury, the Commissioner of Internal Revenue, the National Taxpayer Advocate, and IRS Division Commissioners to improve the IRS's service and customer satisfaction. Panel members serve a three-year appointment.

Desired Experience

For the Taxpayer Advocacy Panel to be most effective, the members of the Panel must possess good interpersonal communications skills, organizational skills, and have access to a computer. Members should also have good listening skills and the ability to problem solve within a group of other civic-minded professionals. Ideal candidates should be able to separate their personal views from TAP/IRS issues.

For more information, please call toll-free 1-888-912-1227.

All applications must be received no later than April 27, 2011.