Mission Statement
Our Mission is to improve the quality of life for residents of long-term care facilities by providing regular visitation and to provide investigation and resolution of complaints made by or on the behalf of the residents of such facilities.
Long-Term Care OMBUDSMAN helps to enhance the quality of life for residents in Long-term care facilities
OMBUDSMAN investigates and resolves complaints made against long-term care facilities which may be infringing on the rights of their residents.