Government

KanCare Ombudsman Office/State of Kansas


  • Mission

    To support KanCare/Medicaid members in navigating the Medicaid system and to resolve problems regarding services, coverage, access and rights.
    To support KanCare/Medicaid members in navigating the Medicaid system and to resolve problems regarding services, coverage, access and rights.

    About Us

    The KanCare Ombudsman office helps KanCare/Medicaid members and applicants with concerns about getting services they need through KanCare/Medicaid. The KanCare Ombudsman Volunteer Program is designed to assist the KanCare Ombudsman in serving KanCare/Medicaid members and applicants regarding their services, coverage, access and rights.

    We are here to answer calls and allow consumers to consult with a live volunteer. You don’t have to be an expert on Medicaid to volunteer; you will learn as you help others. Volunteers receive, at no cost, a minimum of 30 hours training and mentoring by an experienced staff member prior to starting their service as well as continuing education.

    The KanCare Ombudsman office helps KanCare/Medicaid members and applicants with concerns about getting services they need through KanCare/Medicaid. The KanCare Ombudsman Volunteer Program is designed to assist the KanCare Ombudsman in serving KanCare/Medicaid members and applicants regarding their services, coverage, access and rights.

    We are here to answer calls and allow consumers to consult with a live volunteer. You don’t have to be an expert on Medicaid to volunteer; you will learn as you help others. Volunteers receive, at no cost, a minimum of 30 hours training and mentoring by an experienced staff member prior to starting their service as well as continuing education.

    Cause Areas Include

    • Community Development
    • Disability
    • Health & Medicine
    • Seniors & Retirement
    • Volunteering

    Location & Contact

    • 785-296-6270
    • 900 SW Jackson, Room 1041, 900 S, Topeka, Kansas, US
      900 S
    Illustration

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