Chief Operations and Strategy Officer

Chief Operations and Strategy Officer

About Kidango

Kidango is an early childhood nonprofit committed to setting every child on path to thrive in kindergarten and in life. Kidango believes that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest childcare provider in the San Francisco Bay Area, Kidango provides thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships.

Through policy work, Kidango aims to take their expertise beyond the children and families that they serve, and drive change in early childhood education at the local, state and federal levels. Their goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential.

Learn more about Kidango at kidango.org

The Opportunity

Kidango is seeking an experienced Chief Operations and Strategy Officer (COSO) to lead our organization's operational strategy and execution. The ideal candidate will be a transformational leader with proven expertise in implementing strategic frameworks for defining and tracking objectives and outcomes . The COSO will ensure that a well-understood and widelycommunicated strategy drives scaling at Kidango. Reporting to the CEO, the COSO is responsible for driving efficiency, scalability, and performance measurement across all departments; facilitating cross-functional collaboration, and ensuring our operations align directly with our mission and strategic goals. The COSO will lead operational functions, including Nutrition Services, Facilities, Administrative Services, and Enrollment.

What You'll Be Doing

Strategic Leadership: Develop and execute comprehensive operational strategies, policies, and methods that support the organization's mission, vision, and growth objectives.

Implementation & Management of Goal-Setting: Lead the design, rollout, and ongoing management of a robust goal-setting system organization-wide. This includes defining clear objectives, measurable key results, alignment of departmental goals, and tracking progress towards targets.

Operational Oversight: oversee the day-to-day operational functions of the organization, including nutrition, enrollment, administrative services, and facilities.

Process Improvement: Identify and implement best practices to enhance operationalefficiency, reduce costs, and improve overall organizational performance.

Team Leadership: mentor and lead a diverse team of operational leaders, fostering a culture of accountability, collaboration, and continuous improvement.

Performance Monitoring: utilize data and metrics to track performance, identify areas for improvement, and report progress to the CEO and Board of Directors.

Change Management: Drive organizational change initiatives related to new processes, systems, and the adoption of a goal-setting methodology.

Operations:o Oversee agency operations including enrollment, facilities, nutrition services, administrative services, and regulatory compliance.o Hire, train, supervise, coach, and evaluate direct reports.o Oversee inventory of agency property and stored records in designated storages.o Work as a member of the executive team, promoting the mission and values of Kidango.o Work effectively and collaboratively with a diverse group of people.o Provide excellent customer service to all staff, clients, and partners.o Advocate on behalf of all children, families, and staff.

Oversee construction projects and facilities use agreements with partners.

Participate in activities that further professional growth of self and staff.

Performs other duties as assigned.

Candidate Profile

We recognize that there is a spectrum of lived and professional experience that will set candidates up for success in this role. While no one candidate will have every experience outlined in the position description, ideal candidates will display the following professional and personal qualities, skills, and characteristics:

Minimum of 10 years of senior operational leadership experience, preferably within a large, high-performance organization.

Strategic Thinking: Ability to translate high-level vision into concrete, actionable operational plans.

Demonstrated success in implementing a goal-setting framework across an entire organization or large department, including goal setting, alignment, tracking and coaching.

Proven track record of driving process improvements and operational efficiency.

Change Management: Strong skills in leading organizational change, building high performance teams, and fostering a data-driven culture.

Leadership & Communication: Excellent interpersonal, communication, andpresentation skills with the ability to influence and inspire stakeholders at all levels.

Analytical Prowess: Proficient in using data analytics and performance metrics to make informed decisions.

Knowledge of CA applicable laws, codes, regulations, policies and procedures,preferably working with licensed childcare facilities, enrollment and meal production facilities.

Ability to work effectively, collaboratively, and use a positive approach with a diversity of people.

Ability to provide leadership, accept responsibility, work independently and set own goals in a professional manner.

BA/BS degree in a related field required

Must pass a health screening and TB test

Must pass background fingerprint clearance

Valid Driver License

Must be 18 years or older

The ability to lift up to 30lbs may be needed during some job duties.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Compensation and Benefits

The nonnegotiable salary for this position is $283,037.88.This role is based at the Fremont, CA headquarters and requires four in-office days per week.Kidango offers a comprehensive, industry leading benefits package, with the additional perks of having the opportunity to empower the potential of young children by serving children and families who face the greatest barriers. Being surrounded by friendly, supportive, and adventurous environment with a team of engaged colleagues and have the opportunities to connect with and learn from colleagues and partners around the world.

ContactDSG | Koya has been exclusively retained for this engagement, which is being led by TrishaSutrisno and Amber Brown. Submit a compelling cover letter and resume by < ahref="https://talent-profile.dsgco.com/search/v2/22922">filling out our Talent Profile. All inquiries are strictly confidential.DSG | Koya is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email NPSIsearchoperations@dsgco.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Kidango Drug-Free Workplace Policy and EEO Statement:

We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Kidango makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature.

Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force,discharge, compensation, training, or other terms, conditions and privileges of employment.A diverse and inclusive workplace where we learn from each other is an integral part of Kidango's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

About DSG | KoyaDSG | Koya, a DSG Global company, is the nation's premier search firm dedicated to mission-driven leadership. Since its founding in 2004, DSG | Koya has had an exclusive focus on mission-driven clients and was founded on the belief that the right leader can transform an organization and have a deep and measurable impact on our world. DSG | Koya works with nonprofits & NGOs, responsible businesses, and social enterprises in local communities and around the world.DSG Global is consistently recognized by Forbes on its top 10 list of "America's Best Executive Recruiting Firms" and is an industry leader in recruiting transformational leaders for a changing world. The firm is deliberately different in its approach, with best-in-class teams who have decades of experience in cultivating inclusive leaders, understanding the dimensions of diversity, and building equitable teams.

Learn more about DSG | Koya via the firm's website.

To apply, visit: https://www.dsgco.com/search/22922-kidango-chief-operations-and-strategy-officer/ jeid-bed3c04b448d45eabefaddc2beb9e323